Software Engineer III - Care Compass 2.0/AI Features

As a Software Engineer III, you will help drive the evolution of Care Compass 2.0, our next-generation web-based healthcare platform. Your work will focus on building new product features using modern technologies such as JavaScript, TypeScript, React, C#, SQL, and related frameworks.

You will also contribute to our AI agent powered by AWS Bedrock, by helping build intelligent capabilities such as medical document summarization, member-specific insights, workflow assistance, and contextual recommendations. This role combines full-stack product development with practical AI-enabled features that support care management, claims management, utilization management, enrollment, reporting, and member-centered workflows.

Essential Functions and Responsibilities

Development and Programming:

• Design, develop, test, and maintain new Care Compass 2.0 features using React, TypeScript, JavaScript, C#, and SQL
• Build end-to-end functionality across front-end screens, C# APIs, business logic, and database integration
• Contribute to product areas such as Participant 360, Care Management, Assessments, Services, Notes, Hospitalizations, Tasks, Authorizations, Documents, Reporting, Enrollment, and Dashboards
• Maintain and modify SQL tables, views, triggers, functions, and stored procedures
• Participate in design sessions to propose technical solutions for new functionality
• Develop new features or programs based on design specifications
• Support modernization work that moves legacy Care Compass functionality into the Care Compass 2.0 web platform
• Support product releases by occasionally working evenings or weekends during scheduled maintenance windows

AI Feature Development:

• Integrate and apply AWS Bedrock AI models to enhance product intelligence, workflow assistance, and decision support capabilities
• Build AI features such as medical document summarization, member-specific summaries, contextual alerts, customer knowledge-base search, and workflow guidance
• Develop reusable UI patterns, including buttons, panels, prompts, responses, and screen-specific AI interactions
• Help design AI prompts, response structures, and guardrails that are appropriate for healthcare and regulated environments
• Ensure AI-enabled functionality respects tenant configuration, user permissions, member context, auditability, and existing security rules

Collaboration & Communication:

• Collaborate with a small team of developers in an Agile environment.
• Work with Application Support to triage and investigate tickets, sharing knowledge across teams.
• Collaborate with internal stakeholders and, on occasion, customers to clarify requirements or resolve issues.
• Communicate technical options, risks, dependencies, and implementation progress clearly

Documentation & Reporting:

• Document issues and code changes within a JIRA ticketing system
• Create and maintain effective development documentation for APIs, database changes, AI integrations, and reusable components
• Use AI-assisted coding techniques responsibly to improve productivity, code quality, documentation, testing, and delivery while maintaining appropriate developer review and accountability

Do you have a Bachelor's degree?, * Bachelor's degree in computer science or related discipline or equivalent work experience.

• 3-5 years of experience programming in JavaScript, TypeScript, React, C#, and SQL.
• Experience building or consuming REST APIs or similar service-based application patterns
• Proven ability to deliver end-to-end solutions, from front-end UI through back-end logic and database integration.
• Strong SQL skills with the ability to read, write, troubleshoot, and optimize database queries and stored procedures
• Strong problem-solving skills with the ability to translate high-level requirements into working systems through iterative development
• Ability to prioritize while working on multiple projects and to adapt to changing requirements.
• Demonstrated ability to work both independently and in a team environment.
• Willingness to learn healthcare workflows, Care Compass legacy functionality, and AI-enabled product development

Work Environment

This is a remote role within a highly collaborative, technology-driven team. We rely on tools such as Microsoft Teams and Jira to stay connected and manage projects. Employees are expected to maintain a dedicated workspace and reliable internet connection, with availability during agreed-upon core hours.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Productive Programming, LLC. builds healthcare software that helps organizations manage complex care coordination, member services, reporting, claims, and operational workflows. Our systems support real-world healthcare operations where accuracy, reliability, security, and usability matter. We are in the middle of a major modernization effort with Care Compass 2.0, a new web-based version of our core platform. This work includes moving from a legacy Windows-based application to a modern cloud-ready architecture, expanding reporting capabilities, building APIs, improving user experience, and exploring practical AI features that can help teams work more efficiently. Candidates joining PPi will have the opportunity to work on a meaningful product transformation, contribute to modern software architecture, and help build tools used by healthcare organizations every day.