L2 Windows Administrator

Role Descriptions: Desired candidate will serve as L2+ admin| who will help us support the remote enterprise DC from offshore. Provide technical support| monitoring| maintenance and trouble-shooting as necessary to keep DC infrastructure up and running. Manage Infrastructure servers| both Physical and virtual| from build to decommission Build/patch/upgrade/install /migrate/decommission Servers / applications on need basis. Handle alerts/incidents/work orders/change request/problem records/ticket analysis/RCA as a part of support team Work in synergy with other support teams to keep the environment up and running. Troubleshoot issues related to users| capacity| compute and patches. Perform patch management using Symantec Tools Altiris and Satellite Vendor coordination for service calls and escalated matters Should be able to work under pressured and capable of managing major incident and complex change requests. Must have extensive knowledge of SAN storage and be, able to present storage to

virtual and physical Servers, Must have knowledge on Networks and its troubleshooting at server level

Essential Skills: Knowledge of managing an enterprise level DC and managing its security standards. Prior experience of working for US and UK based customers Good analytical skills for Production support Professional commitment to high quality| and a passion for learning new skills. Detail-oriented individual with good analytical skills. Strong problem solving skills| including providing simple solutions to complex situations. Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment Good Communication skills to handle major incident calls and releases. Hands-on technical experience and a can-do approach towards environment management| automation and bring continuous improvement. Should be good with analytics and presentations Desirable Skills