Senior Forward Deployed Engineer (UK)

We are seeking a Senior Forward Deployed Engineer to design and deliver complex enterprise implementations while working closely with customers, engineering, and product teams. This role combines hands-on software development, technical consulting, and solution architecture to deploy AI-powered products in real-world environments. Responsibilities

• Lead planning, scoping, and delivery of complex customer implementations from discovery through launch
• Act as the technical escalation point for integration and implementation challenges, debugging complex issues and designing robust solutions
• Run technical discovery sessions with customers, translating ambiguous requirements into clear technical solutions
• Design implementation approaches and influence architectural decisions based on real-world deployment needs
• Collaborate closely with Product, Engineering, Customer Success, and other cross-functional teams to align product capabilities with customer requirements
• Build internal playbooks, improve delivery processes, and mentor junior engineers
• Communicate technical insights and recommendations clearly to customers and internal stakeholders to help guide product improvements
• Write and debug production code for customer deployments and internal tooling using Python, JavaScript, and SQL

• B.S. in Computer Science or a related technical discipline, or equivalent experience

• 6-8+ years of software engineering, systems engineering, or technical product/program management experience Required Skills

• Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions.

• Strong communication skills - able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders.

• Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing.

• Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently.

• Coding competency in SQL, JavaScript and Python. If you're excited about driving AI-powered transformation , solving real-world problems at scale, and leading high-impact programs in a fast-scaling environment - Hit Apply!

A well-funded, AI-native SaaS company is transforming the insurance industry by enabling smarter, faster, and more equitable underwriting decisions. Backed by leaders behind companies like Salesforce, Veeva, Zoom, and Box, the team is building a platform that embeds intelligent decision-making directly into workflows - helping insurers navigate today's biggest challenges.