IT Security Operations Manager

The IT Security Operations Manager leads the day-to-day cybersecurity operations and staff, driving Security Operations Center (SOC) maturity and operational effectiveness through close collaboration with vendor partners, internal stakeholders, and the strategic direction set by the Chief Information Security Officer (CISO). This position supervises staff and manages contracts with IT vendors, ensuring performance and services comply with terms and provisions of contracts. The manager oversees the lifecycle of the security stack, ensures compliance of IT security systems and policies, assists departments with system's needs, and represents the Information Security Office at internal and external meetings and conferences., + Leading SOC functions, transitioning from reactive triage to proactive defense-in-depth aligned with County risk reduction goals.

• Orchestrating incident response, balancing automated detection with critical human oversight.
• Directing high-priority incident response efforts and overseeing root cause analysis and corrective action implementation.
• Managing strategic partnerships with Managed Detection and Response (MDR) providers.
• Overseeing SIEM/XDR alert triage and use-case validation.
• Directing enterprise vulnerability scanning cadence and remediation SLAs.
• Standardizing and improving SOC documentation, including runbooks, SOPs, and automated playbooks.
• Evaluating global threat intelligence feeds for local applicability.
• Reviewing and approving critical policy changes for firewalls, MFA, VPN, and MDM.
• Developing and presenting monthly operational reports to the CISO and CIO.
• Leading the adoption of AI-enhanced capabilities within security operations.
• Ensuring compliance with relevant laws and policies.
• Representing the County and Information Security Office with internal and external organizations.

Bachelor's degree in computer science/information technology, cybersecurity, network, or IT systems administration; four (4) years of relevant experience in information technology security including one (1) year of supervisory or lead level work experience; or equivalent combination of education and experience.

Preferred Qualifications We are seeking individuals with:

• Knowledge of best practices in Information Security policies, technologies, and procedures.
• Knowledge of methods, practices, principles, and techniques of management and supervision.
• Knowledge of budget and accounting principles.
• Knowledge of information technology security-related laws and regulations.
• Knowledge of risk management principles and techniques.
• Skill in supervising and organizing.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to facilitate groups and make presentations.
• Ability to prepare complex reports and documents.
• Ability to conduct research, compile data, and formulate results and recommendations.
• Ability to operate automated systems and office software applications.
• Ability to establish and maintain effective working relationships with fellow employees, County leadership, vendors, and the general public.

Preferred Certifications: industry certifications such as CISSP, CISM, CISA, and PMP. Desire certifications such as Information Technology Infrastructure Library Foundation certification (ITIL), Project Management Professional certification (PMP), or Certified Associate in Project Management (CAPM).

Prefer experience in: Monday.com; Leankit tools; other project management software; SharePoint; Teams; and ServiceNow software.

Job Contingencies and Special Requirements The successful candidate will undergo a CJIS criminal background check requiring fingerprinting, credit and/or DMV check may be required. Must have a valid driver's license and good driving record.

$102,510.35 - $186,644.13 Annually, Hiring salary is commensurate with experience.

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference., Do you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County's Department of Information Technology is currently seeking an IT Security Operations Manager. Loudoun County, located just 35 miles west of Washington, D.C., is renowned for its exceptional quality of life, vibrant economy, and rich historical charm. With a unique blend of cultural, recreational, and educational opportunities, Loudoun offers an ideal environment to live, work, and grow. Recognized by Forbes as one of America's Best Large Employers, Loudoun County Government is committed to creating a workplace where employees thrive. Loudoun is recognized for its outstanding commitment to fostering environments where employees can thrive based on various factors, which include atmosphere, salary, diversity, working conditions and workplace environment.