Software QA Engineer ( SAP CRM)

NetApp, Inc.
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Tech stack

Testing (Software)
Java
JavaScript
API
Agile Methodologies
Artificial Intelligence
JIRA
Automation of Tests
Azure
Data Validation
Software Debugging
Github
Hypertext Transfer Protocols (HTTP)
IDoc
JSON
JUnit
Python
Log Analysis
Open Data Protocol
Standard Sql
Swagger
SAP Applications
SAP CRM
Selenium
Simple Object Access Protocol (SOAP)
SQL Databases
Systems Integration
Testng
Postman
Backend
GIT
Pytest
Information Technology
Playwright
Data Analytics
REST
GPT
Api Management
Jenkins
Microservices

Job description

We are looking for a QA Engineer with 6+ years of experience in SAP CRM Service & Support processes, specializing in manual, API, and automation testing. The role focuses on ensuring high-quality releases through strong test design, automation frameworks, and data-driven validation, while leveraging AI tools to improve testing speed, coverage, and defect analysis. You will work closely with Product, Engineering, and cross-functional teams in an Agile environment., * Perform end-to-end testing across SAP CRM Service flows (Case management, SLA, BP, Service contracts, IC WebClient)

  • Design and execute test cases, test plans, regression, UAT, and exploratory testing
  • Conduct API testing (REST/OData/SOAP) using Postman/Swagger and maintain reusable test suites
  • Develop and maintain automation frameworks (Selenium/Playwright/Opkey) and integrate with CI/CD pipelines
  • Validate system integrations, interfaces, and backend data using SQL/SAP tables
  • Perform defect tracking, RCA, and log analysis using Jira/Azure DevOps
  • Leverage AI tools (Copilot/ChatGPT) for test design, automation optimization, and faster debugging
  • Collaborate in Agile ceremonies and provide release readiness, metrics, and quality insights

Requirements

  • 6+ years of experience in SAP CRM Service testing (IC WebClient, Case management, Installed Base, Contracts)
  • Strong knowledge of SDLC/STLC, test design techniques, and defect lifecycle
  • Hands-on experience in manual, automation, and API testing
  • Proficiency in Java/Python/JavaScript and frameworks (TestNG/JUnit/PyTest)
  • Experience with Postman, REST APIs, JSON, HTTP protocols
  • Working knowledge of SQL for data validation
  • Familiarity with Git, CI/CD tools (Jenkins/GitHub Actions), and Agile methodologies
  • Good understanding of system integrations (IDoc/RFC, microservices - good to have)
  • Bachelor's degree in Computer Science/IT or related field

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