Network Support Engineer

NSC Global Ltd
Barcelona, Spain
3 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Barcelona, Spain

Tech stack

Wireless LAN
Microsoft Active Directory
iOS
Data Centers
Data Transmissions
Networking Hardware
Microsoft Office
PuTTY
Network Routers
Load Balancing
Firewalls (Computer Science)
Juniper
Hardware Infrastructure
Cisco networks

Job description

The Network Support Engineer is responsible for analyzing, testing, troubleshooting, and evaluating existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks to ensure networks operate correctly with minimal interruption.

Requirements

  • Strong Smarthands network device rack, stack, patch, troubleshoot and decommission skills.
  • Ability to identify network devices (routers, switches, firewalls, APs) and understand their basic role and functions.
  • Knowledge and experience with providing console access to devices, using PuTTY to connect to devices, working on a telephonic bridge with remote engineers, sharing console/PuTTY access via screen sharing software.
  • Familiar with rack elevations, enterprise campus MDF and IDF closets and datacentre environments.
  • Experience with installs and refresh of routers, switches and APs.
  • Patch cabling, power cord connections, closet cable dressing.
  • Reliable and punctual in an SLA driven schedule.
  • Able to follow instructions from senior engineers both verbal and written.
  • Accurate and reliable in following site visit procedures, communication requirements and protocols.
  • Professional demeanour, strong communication and client facing skills.
  • A positive attitude.
  • Ability to work autonomously without direct supervision and solve unexpected problems (technical or non-technical) on the fly.
  • Driven to deliver quality work.

Qualifications

Work Experience: More than 24 months

Language: English (written and verbal)

Sound knowledge of:

  • Network Equipment and software

  • Routers

  • Switches

  • Firewalls

  • Load balancers

  • WLAN components

  • OEM portfolio

  • Cisco

  • HP/Dell/IBM

  • Juniper

  • Bluecoat

  • Radware

  • Checkpoint, etc.

  • Active Directory

  • Exchange

  • Apple OS

Awareness of;

  • Active Directory
  • Exchange
  • Apple OS
  • Network and server hardware and components

IT qualifications may include:

  • PC\Laptop OEM Maintenance Certification
  • CompTIA A+ Certification and/or CCNA skills
  • Microsoft Certified IT Professional (MCITP) certification in desktop area
  • Microsoft Office Specialist (MOS) certification

Apply for this position