#CORE DIGITAL CAMPUS IT Operations Specialist

An opportunity for an IT Operations Specialist has arisen within Airbus Helicopters (Albacete, Spain), You will join our Digital Transverse Functions Solutions Team (EIIF) whose objective is to build, develop and maintain new Digital solutions in different functional perimeters as HR, Corporate functions, Procurement, Quality & Programs.

You will be part of a multicultural team involved in the design, building and deployment of Digital solutions based on custom development or Saas solutions., As a Junior IT Operations Specialist, your mission will be :

• Application Monitoring: Monitor the UPH solution's daily performance via Dynatrace tool, server health, and batch jobs to ensure maximum uptime.
• Incident Management: Act as the first line of technical support (Level 1/2) to investigate, troubleshoot, and resolve application bugs, performance lags, or user-reported technical issues using ServiceNow.
• Environment Maintenance: Assist in deploying application updates, patches, and configurations across testing and production environments.
• Data & Database Support: Run SQL queries to investigate data inconsistencies, extract reports, and ensure data integrity within the application.
• Collaboration: Work closely with the infrastructure team, business analysts, and external software editors to escalate and resolve complex technical blockers.
• Documentation: Maintain and update technical documentation, operating procedures, and knowledge-base articles.

We are seeking a motivated Junior IT Operations Specialist to join our team and support UPH (Unified Planning for Helicopters), a critical business solution built on top of the Planisware platform.

In this role, your primary focus will be ensuring the application's stability, monitoring system performance, and resolving technical incidents. No prior experience with Planisware is required., Is your profile aligned to the following list of skills? Apply! We are looking forward to know you:

• Education: Master's degree in Software Engineering.
• Experience: 0-2 years of experience in IT operations, application support, or system administration.
• Core technical skills :

• Basic understanding of Linux/Windows server environments,

• Good knowledge of SQL (ability to write queries, joins, and navigate databases)

• Familiarity with scripting languages (e.g., Bash, PowerShell, or Python) is a major plus

• Understanding of ITIL concepts (Incident, Problem, and Change Management)., This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

LIFE IN ALBACETE: QUALITY & CONVENIENCE - Forget long commutes. Albacete offers you the great advantage of a "15-minute city": safe, accessible, comfortable and perfectly connected. Enjoy a premium standard of living at a competitive cost, ensuring you have the perfect balance between your career and your personal life. AIRBUS HELICOPTERS: GROW WITH US - We offer more than a job; we offer a community. Immerse yourself in a young, collaborative environment that feels like family. As a strategic Center of Excellence, we are a global leader in helicopter production, offering you endless potential to grow alongside our major projects. THE PROJECT: SHAPING THE FUTURE - Welcome to the Digital Campus, a pioneering ecosystem dedicated to industrial digitalization and innovation. This is more than just a workplace; it is a technological hub where we define the future of flight. Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions., Since this position is managed transnationally, please submit your documents (CV and/or cover letter) in English, Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.