Engineering Systems IT Support

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.

We are looking for an Engineering System IT Support to join our team and support the maintenance of our Engineering IT services, ensuring they remain operational, performant, and aligned with business and end-user needs.

In this role, reporting directly to the Engineering Systems IT Manager, you will contribute to managing deployment solutions, including building, testing, and debugging software packages, while efficiently resolving incidents, problems, and service requests related to installations, patching, and upgrades.

The Engineering System IT Support role is remote-based.

What a typical day looks like:

• Maintaining and supporting engineering IT services to ensure systems remain operational and continue to meet end-user requirements.
• Managing software deployment activities, including building, testing, and debugging application packages for future releases.
• Handling support tickets related to incident resolution and problem management, as well as coordinating software installations, patching, and system upgrades.

• A bachelor's degree in computer science or a related field
• Knowledge of Autodesk applications
• Experience using deployment and inventory SCCM tools such as PDQ.
• Strong knowledge of Windows environments (Windows 10/11, Windows Server 2019) and basic iOS knowledge
• Ability to collaborate effectively within a multicultural and geographically distributed team
• Strong verbal and written communication skills in English

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• A competitive salary and benefits package which includes:

• A merit-based annual pay review
• Enhanced annual leave
• Employee recognition scheme and long service awards
• Referral bonus
• Volunteer days
• Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
• Sick pay scheme
• Cycle to Work scheme
• Enhanced maternity/paternity leave

• Flexible/Remote/Hybrid Work based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to

• Employee Assistance Programme offering free access to qualified counsellors and expert advice
• On-site trained Mental Health First Aiders

• Access to various discount programs (including food, activities, gym memberships etc.)