Systems Analyst / Web Admin
Role details
Job location
Tech stack
Job description
We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems.
Responsibilities:
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Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.
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Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.
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Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.
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Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.
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Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.
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Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.
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Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.
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Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.
Requirements
Requirements * Associate's degree in Computer Science, Information Systems, or a related discipline.
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At least 5 years of experience in web administration, web development, or systems analysis roles.
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Minimum of 5 years of hands-on experience administering Drupal 8 or newer versions.
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Working knowledge of Windows server environments, including support within enterprise settings.
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Proficiency with Composer for managing Drupal dependencies and application components.
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Strong problem-solving, communication, and customer support skills in technical environments.
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Experience with SharePoint Online administration and enterprise collaboration platforms is highly valued.
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Familiarity with hosting solutions such as Pantheon or Acquia and exposure to large-scale web ecosystems is preferred. Technology Doesn't Change the World, People Do.®