IT Help Desk Specialist

Express Employment International
Glenview, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 58K

Job location

Glenview, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Amazon Web Services (AWS)
Amazon Web Services (AWS)
Azure
Backup Devices
Linux
Disaster Recovery
Linux Servers
System Center Configuration Manager
Windows Server
Networking Basics
Network Installation Services
Virtualization Technology
Software Troubleshooting
Laptops
Cisco networks
User Accounts
VMware

Job description

  • Provide help desk support for PCs, laptops, Microsoft 365, and mobile devices
  • Install, configure, and maintain Windows and Linux servers
  • Troubleshoot server, network, storage, and connectivity issues
  • Support virtualization, backups, disaster recovery, AWS S3, and Azure MFA
  • Image and deploy PCs, manage user accounts, and maintain IT documentation
  • Assist with infrastructure projects, server upgrades, and network installations

Requirements

  • 2+ years of Help Desk, Desktop Support, or Systems Administration experience
  • Experience with Windows Server, Active Directory, Microsoft 365, Azure, and basic networking
  • Strong troubleshooting, communication, and customer service skills
  • Experience with Linux, VMware, Cisco, AWS, or SCCM is a plus

This is an excellent opportunity for someone who enjoys supporting end users while building hands-on infrastructure experience with a collaborative IT team.

Apply for this position