Senior microsoft teams voice engineer

• Design, implement, and support enterprise Unified Communications (UC) solutions with a strong focus on Microsoft Teams Enterprise Voice.
• Lead migration projects from legacy telephony platforms and Skype for Business (SfB) to Microsoft Teams, ensuring seamless transition and minimal business disruption.
• Design and deploy Microsoft Teams Direct Routing solutions, integrating enterprise voice infrastructure with PSTN and Session Border Controllers (SBCs).
• Administer and optimize Microsoft Teams Phone System, including call routing, phone numbers, call queues, auto attendants, emergency calling, and voice policies.
• Configure and manage Microsoft Teams collaboration features, meetings, channels, apps, external access, and governance.
• Develop technology roadmaps for Unified Communications and Collaboration platforms, supporting long-term modernization initiatives.
• Design, configure, and troubleshoot enterprise voice networks, including SIP, RTP, H.323, MGCP, QoS, DNS, and firewall configurations.
• Integrate Microsoft Teams with legacy PBX platforms such as Avaya, Cisco, Mitel, Nortel, and other enterprise telephony solutions.
• Perform health monitoring, performance tuning, and Call Quality Dashboard (CQD) analysis to ensure high availability and optimal user experience.
• Develop and execute PowerShell scripts to automate Microsoft Teams administration, reporting, and operational tasks.
• Collaborate with Microsoft, telecommunications vendors, infrastructure teams, and business stakeholders to resolve technical issues and deliver enterprise communication solutions.
• Support governance, security, compliance, lifecycle management, and operational best practices for Microsoft Teams environments., * Design and deploy enterprise-scale Microsoft Teams Voice and Unified Communications solutions.
• Lead complex migration projects from legacy telephony and Skype for Business to Microsoft Teams.
• Architect resilient voice infrastructures using Direct Routing and enterprise telephony integrations.
• Troubleshoot complex voice, networking, audio/video, and collaboration platform issues.
• Automate administrative and operational tasks using PowerShell.
• Collaborate effectively with infrastructure teams, vendors, and business stakeholders.
• Deliver secure, scalable, and highly available communication services aligned with enterprise standards.
• Research emerging collaboration technologies and recommend innovative solutions to enhance the digital workplace.

What We Bring to the Table:

• Opportunity to lead enterprise-scale Unified Communications and Microsoft Teams transformation initiatives.
• Exposure to modern collaboration technologies, enterprise telephony, and cloud-based communication platforms.
• Collaborative environment with experienced infrastructure, networking, cloud, and collaboration specialists.
• Challenging projects involving Teams Voice modernization, telephony migration, and enterprise communication architecture.
• Opportunities for continuous learning, technical leadership, and Microsoft collaboration technology specialization.
• A culture focused on innovation, operational excellence, and delivering world-class collaboration experiences.

• 8-10 years of experience in Unified Communications, Enterprise Voice, or Collaboration Technologies.
• Extensive experience with Microsoft Teams Enterprise Voice, Teams Phone System, and Direct Routing.
• Strong expertise in Skype for Business (2015 and later) and hybrid deployment architectures.
• Proven experience leading migrations from Skype for Business and legacy PBX platforms to Microsoft Teams.
• Hands-on experience managing enterprise telephony platforms such as Avaya, Cisco CUCM, Mitel, Nortel, or similar systems.
• Strong knowledge of Session Border Controllers (AudioCodes, Ribbon Communications, Oracle SBC, or equivalent).
• Solid understanding of VoIP technologies, SIP, RTP, H.323, MGCP, QoS, PSTN integration, codecs (G.711, G.723, G.729), and enterprise networking concepts.
• Experience configuring Azure Active Directory (Microsoft Entra ID), DNS, networking, and firewall settings for Microsoft Teams deployments.
• Proficiency in PowerShell scripting for Microsoft Teams administration and automation.
• Experience with Microsoft Teams governance, security, lifecycle management, monitoring, and compliance.
• Excellent troubleshooting, stakeholder management, communication, and project coordination skills., As a Senior Microsoft Teams Voice Engineer, you will: Design, implement, and support enterprise Unified Communications (UC) solutions with a strong focus on Microsoft Teams Enterprise Voice. Lead migration projects from legacy telephony platforms and Skype for Business (SfB) to Microsoft Teams, ensuring seamless transition and minimal business disruption. Design and deploy Microsoft Teams Direct Routing solutions, integrating enterprise voice infrastructure with PSTN and Session Border Controllers (SBCs). Administer and optimize Microsoft Teams Phone System, including call routing, phone numbers, call queues, auto attendants, emergency calling, and voice policies. Configure and manage Microsoft Teams collaboration features, meetings, channels, apps, external access, and governance. Develop technology roadmaps for Unified Communications and Collaboration platforms, supporting long-term modernization initiatives. Design, configure, and troubleshoot enterprise voice networks, including SIP, RTP, H.323, MGCP, QoS, DNS, and firewall configurations. Integrate Microsoft Teams with legacy PBX platforms such as Avaya, Cisco, Mitel, Nortel, and other enterprise telephony solutions. Perform health monitoring, performance tuning, and Call Quality Dashboard (CQD) analysis to ensure high availability and optimal user experience. Develop and execute PowerShell scripts to automate Microsoft Teams administration, reporting, and operational tasks. Collaborate with Microsoft, telecommunications vendors, infrastructure teams, and business stakeholders to resolve technical issues and deliver enterprise communication solutions. Support governance, security, compliance, lifecycle management, and operational best practices for Microsoft Teams environments. What You Bring to the Table: 8-10 years of experience in Unified Communications, Enterprise Voice, or Collaboration Technologies. Extensive experience with Microsoft Teams Enterprise Voice, Teams Phone System, and Direct Routing. Strong expertise in Skype for Business (2015 and later) and hybrid deployment architectures. Proven experience leading migrations from Skype for Business and legacy PBX platforms to Microsoft Teams. Hands-on experience managing enterprise telephony platforms such as Avaya, Cisco CUCM, Mitel, Nortel, or similar systems. Strong knowledge of Session Border Controllers (AudioCodes, Ribbon Communications, Oracle SBC, or equivalent). Solid understanding of VoIP technologies, SIP, RTP, H.323, MGCP, QoS, PSTN integration, codecs (G.711, G.723, G.729), and enterprise networking concepts. Experience configuring Azure Active Directory (Microsoft Entra ID), DNS, networking, and firewall settings for Microsoft Teams deployments. Proficiency in PowerShell scripting for Microsoft Teams administration and automation. Experience with Microsoft Teams governance, security, lifecycle management, monitoring, and compliance. Excellent troubleshooting, stakeholder management, communication, and project coordination skills. You Should Possess the Ability to: Design and deploy enterprise-scale Microsoft Teams Voice and Unified Communications solutions. Lead complex migration projects from legacy telephony and Skype for Business to Microsoft Teams. Architect resilient voice infrastructures using Direct Routing and enterprise telephony integrations. Troubleshoot complex voice, networking, audio/video, and collaboration platform issues. Automate administrative and operational tasks using PowerShell. Collaborate effectively with infrastructure teams, vendors, and business stakeholders. Deliver secure, scalable, and highly available communication services aligned with enterprise standards. Research emerging collaboration technologies and recommend innovative solutions to enhance the digital workplace. What We Bring to the Table: Opportunity to lead enterprise-scale Unified Communications and Microsoft Teams transformation initiatives. Exposure to modern collaboration technologies, enterprise telephony