Information Technology Officer

The Information Technology Officer plans, organizes, and oversees the daily operations of the Technology Division while providing strategic leadership for the City's technology infrastructure, systems, and services. This position manages enterprise IT operations, leads technology initiatives, and ensures that technology solutions align with organizational goals and service delivery., * Direct the daily operations of the Technology Division, including staff supervision, customer support, and budget administration.

• Manage and support enterprise hardware, software, Windows networking, and Microsoft 365/Azure environments.
• Plan, procure, implement, and maintain information technology systems and infrastructure.
• Develop and implement IT strategic plans, policies, goals, and operational objectives aligned with City priorities.
• Lead technology modernization projects, including virtualization, cloud migration, network enhancements, and backup and disaster recovery solutions.
• Conduct systems analysis, application support, and occasional software development and programming activities.
• Prepare technical reports, recommendations, and presentations for executive leadership and elected and appointed officials.
• Build collaborative relationships with departments, vendors, and stakeholders to deliver innovative, secure, and reliable technology services.

Some exciting short-term projects the Information Technology Officer will work on include: completion of the Finance/ERM system upgrade; badge access system updates and enhancements; land management software implementation; and new phone system deployment. Some of the long-term projects include: implementation of a compliant backup solution; the development of IT policies and strategic planning; and cloud migration of public and private file shares.

Work hours are generally Monday through Thursday (38-hour work week) between 7:00 a.m. and 5:30 p.m. The Information Technology Officer will attend City Council meetings in the evenings and other evening/weekend meetings or special events as required.

Ideal Candidate

We are looking for someone who will:

• Provide strategic leadership in information technology and digital transformation.
• Build strong relationships and communicate effectively with staff, Councilmembers, Commissioners, and community stakeholders.
• Lead, mentor, and develop high-performing, collaborative teams.
• Bring expertise in IT infrastructure, cybersecurity, enterprise systems, and technology planning.
• Demonstrate strong skills in budgeting, project management, and delivering technology initiatives.
• Be highly organized, with the ability to manage multiple projects, meet deadlines, and prepare clear, concise reports.
• Exhibit the highest standards of honesty, integrity, and professionalism while fostering trust and collaboration across the organization.
• Balance innovation with practicality by implementing technology solutions that align with the City's resources, operational needs, and organizational culture., The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Community Information, Human Resources, and Information Technology Services.

The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promoting organizational stability through financial and human resources management.

The Technology Division manages the computer, telephone, and digital systems of the City. The Division's primary functions include hardware and software selection, procurement, installation, operation, and maintenance. The Technology Division has 5.5 full-time employees.

REASONABLE ACCOMMODATION: The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted.

EQUAL OPPORTUNITY EMPLOYER: The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging.

Six years of progressively responsible experience in all phases of business data processing, including systems analysis, programming, computer operations, communications, and distributive processing. Three of these years will include supervisory experience in support of an enterprise level wide area network.

Education:

Bachelor's Degree from an accredited college or university in computer science, information systems management, or a closely related field. License or Certificate:

A valid California driver's license and good driving record are required.

Lead the future of technology in Claremont! The City of Claremont is seeking an innovative and collaborative Information Technology Officer to lead our Technology Division and drive strategic technology initiatives for one of Southern California's most respected communities. As a fiscally sound organization with a recently adopted balanced two-year budget, the City offers employees the opportunity to build their careers in a stable and well-managed municipal environment. We believe our employees are our greatest asset. We foster a workplace where innovation, collaboration, and public service come together to make a meaningful difference. Under the general direction of the Assistant City Manager, the Information Technology Officer will perform strategic planning, systems design, budget development and administration, modernize systems, strengthen cybersecurity, manage acquisition of technology equipment for the City, and deliver exceptional technology services that support City operations and enhance service to the public. Would you like to: * Lead projects that enhance City services and shape the future of local government. * Work alongside dedicated professionals who value teamwork, innovation, and exceptional customer service. * Bring new ideas, modern technologies, and creative solutions to improve how the City serves its community. * Expand your leadership skills through challenging projects and opportunities for continuous learning. * Join an organization that values integrity, accountability, collaboration, and employee success. * See the direct impact of your contributions every day while helping build a stronger, smarter, and more connected community., Located approximately 30 miles east of Los Angeles, Claremont is a prestigious community consisting of 35,000 residents and 140 acres of developed parks and tree-lined streets. The City's development has always been closely associated with the academically acclaimed Claremont Colleges: a consortium of five undergraduate and two graduate higher education institutions. The community takes pride in its rich cultural, educational and architectural heritage, as well as its small-town atmosphere. Known throughout the region for its stately and beautiful single-family homes (many of historical significance), Claremont also offers condominiums, townhouses, and apartment living to meet varied needs and lifestyles. In balance with residential development, there are thriving commercial and major industrial centers in Claremont as well as the historical downtown "Village." The City has a well-educated, professional, and skilled labor force; quality and diversified residential areas; and excellent educational and recreational facilities. These attributes-along with progressive, well-managed City government and intense interest in community and cultural activities-make Claremont an ideal place to live and to conduct business.