Network Analyst

A growing healthcare organization is looking to hire a Network Analyst to support a distributed, hospital-based environment. The network environment spans enterprise Cisco infrastructure and this role includes both day-to-day operations and active build projects across facilities. They are looking for someone with strong Network support skills, who can configures switches, set up VLANs, and answer escalated tickets., * 50% Cisco IOS configuration, VLAN management, and switch deployment

• 30% Network troubleshooting and packet capture analysis
• 20% Ticketing queue management and documentation in ServiceNow

Daily Responsibilities

• 60% Hands On: Reactive network support, troubleshooting incidents, and working tickets from queue
• 30% Project Work: Supporting facility renovation and new suite buildouts, handling the network component from switch staging through final configuration
• 10% Team Collaboration: Coordinating with internal teams and communicating directly with hospital-based end users

The Offer

• Hybrid eligible
• Bonus eligible

• 2 to 7 years of experience in a network analyst or network support role
• Hands-on experience with Cisco IOS: image upgrades, interface configuration, and VLAN management
• Proficiency troubleshooting network issues at both the layer 2 and layer 3 level
• Ability to perform and interpret packet captures as part of network diagnostics
• Experience working out of a ticketing queue in a structured support environment
• Familiarity with ServiceNow or a comparable ITSM platform
• Comfortable with physical network work: unboxing switches, applying IOS code, and loading template-based configurations
• Strong interpersonal and communication skills with the ability to work directly with end users in a clinical or hospital setting

Desired Skills and Experience

• Cisco CCNA certification
• Exposure to network infrastructure buildouts or renovation projects
• Experience supporting multi-site or distributed enterprise environments
• Familiarity with healthcare IT environments or regulated network infrastructure