SLT Support

Are you a highly organised and proactive professional who thrives in a fast-paced environment? We are looking for a Business Support Coordinator to play a key role in supporting the People Directorate Senior Leadership Team (SLT).

The People Directorate spans Strategy & Performance, Employee Experience, Leadership & Career Management, Workforce Capability, Learning Delivery, and Pay & Reward. In this role, you will provide high-level administrative, operational, and strategic support, helping to ensure leadership priorities and key initiatives are delivered effectively.

This is an excellent opportunity to work at the heart of the organisation, contributing to impactful programmes and supporting senior leaders to operate at their best.

What You'll Be Doing

Executive Support

• Provide comprehensive support to the SLT, including complex diary management, meeting coordination, and high-quality minute taking
• Prepare briefings, presentations, and materials to support strategic planning and decision-making
• Manage correspondence and handle confidential information with professionalism
• Coordinate meetings, visits, and events, including logistics and follow-up actions
• Support budget management, including tracking spend and processing invoices

Knowledge & Organisation

• Maintain clear, structured, and accessible filing systems
• Drive best practice in knowledge management to support organisational learning
• Ensure consistency across documents, resources, and project materials
• Support colleagues in adopting effective file management approaches

Project Coordination & Improvement

• Support the delivery of key People Directorate projects by tracking progress and ensuring deadlines are achieved
• Act as a point of contact for stakeholders across initiatives
• Identify opportunities to improve processes and enhance efficiency
• Provide flexible support across a range of priorities and projects

Communication & Stakeholder Engagement

• Act as a central link between the SLT and internal/external stakeholders
• Build strong working relationships to support collaboration across the organisation

Why This Role Matters

This role has a significant impact on the success of the People Directorate. You will:

• Enable senior leaders to focus on strategic priorities by ensuring smooth day-to-day operations
• Support the delivery of key programmes and initiatives
• Strengthen collaboration across teams and stakeholders
• Contribute to a high-performing, learning-focused culture, The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

• Excellent organisational skills and attention to detail
• Strong communication and stakeholder management abilities
• Ability to manage competing priorities with a proactive approach
• Experience supporting senior leaders in a complex environment
• A collaborative, solution-focused mindset

Join us and play a vital role in supporting leadership and shaping a high-performing, people-focused organisation., * Essential: strong organisational and multitasking abilities.

• Essential: excellent communication and interpersonal skills, with the ability to interact effectively at all organisational levels.
• Essential: proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with Learning Management Systems (LMS) desirable.
• Essential: ability to manage multiple priorities and projects in a fast-paced environment.
• Essential: strong attention to detail and high-level problem-solving skills.
• Essential: proven ability to handle confidential information with integrity.
• Essential: exceptional writing skills for preparing reports, communications, and presentations.
• Essential: collaborative and team-oriented, with a proactive approach to problem-solving.

Qualifications

• Essential: educated to degree level or with a comparable work experience
• Essential: evidence of continuous professional development

Experience

• Essential: proven ability to take meeting minutes at Board/Committee level.
• Essential: experience of preparing clear, concise, grammatical, correctly referenced and version controlled reports and documents including Board and Committee reports, concise and meaningful slide deck presentations as appropriate.
• Essential: able to develop credibility and good rapport quickly with leaders of all levels.
• Essential: excellent organisational and time management skills with the ability to multi-task and prioritise own workload
• Desirable: experience of having held line management responsibility.
• Desirable: experience in project management, executive support, or leadership coordination.
• Desirable: previous experience within a corporate learning department and familiarity with learning technologies e.g., learning management systems.

Attributes

• Completer/finisher with the ability to focus on detail.
• High degree of self-awareness
• Exceptionally high levels of openness, honesty and reliability
• Willingness to be flexible in approach and attitude
• Self-motivated with the ability to motivate others
• Meticulous attention to detail