Manager of Data Analytics - UHC Cove

UnitedHealthcare is seeking a Manager of Data Analytics to lead a team of data analysts supporting the Consumer Operations Vital and Experience Hub (COVE). COVE monitors consumer experience, provider experience, and core operational experiences, enabling early detection of issues and data driven decision making across lines of business. This role reports to the Associate Director of Data Analytics and is responsible for day to day people leadership, delivery management, and analytic execution The Manager of Data Analytics supports the Associate Director in ensuring that analytic strategy and technology advancement is executed consistently and effectively through high-quality reporting, insights, and analytics. This role balances hands-on analytical leadership with coaching, prioritization, and stakeholder management. In addition, this role helps bring maturity to COVE analytics capabilities, ensuring the data team delivers tools and resources to detect and research critical issues and to deliver high-impact insights across the organization. This position is hybrid, with a minimum of 4 days per week in office at the 9700 Building in Minnetonka, MN., People Leadership & Team Management

• Directly manage, coach, and mentor a team of data analysts, supporting performance, engagement, and professional development
• Conduct regular one-on-ones, performance reviews, and development planning aligned to individual career paths and business needs
• Set clear expectations for analytic quality, responsiveness, and professional standards
• Foster a collaborative, inclusive, and continuous learning team culture

Analytics Delivery & Execution

• Manage day to day execution of analytics and reporting work, ensuring timely delivery and alignment to business priorities
• Oversee intake, prioritization, and refinement of analytics requests in partnership with the Associate Director
• Review and quality check dashboards, analyses, and presentations to ensure accuracy, consistency, and clarity
• Ensure standardized metric definitions, documentation, and repeatable analytic processes

Analytic Guidance & Hands-On Support

• Provide technical and analytical guidance to analysts on SQL, BI tools, data modeling, and analytic approaches
• Serve as a hands on contributor for complex analyses, urgent operational needs, or high visibility deliverables as required
• Support applied use of advanced analytics (e.g., trend analysis, forecasting, text analytics) in partnership with the Associate Director

Continuous Improvement & Enablement

• Identify opportunities to improve analytic workflows, reporting efficiency, and team productivity
• Partner with the Associate Director to implement new standards, tools, or processes
• Promote knowledge sharing and best practices across the analytics team and broader organization

Cross-Functional Partnership

• Work in close collaboration with consumer and provider/core teams to ensure analytics align to real operational questions and context

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 5+ years of experience in analytics, data science, business intelligence, or a related quantitative field
• 3+ years of hands on experience delivering analytics, reporting, and insights for operational or leadership audiences
• 2+ years of experience leading, mentoring, or managing analysts or analytics teams
• Advanced proficiency in SQL and working with large, complex datasets
• Advanced experience with business intelligence tools such as Power BI, Tableau, or equivalent
• Demonstrated ability to review and translate analytic outputs into clear, business ready insights
• Experience working with Enterprise Data Warehouses and Data Lakes
• Solid organizational, prioritization, and problem solving skills
• Advanced proficiency in Excel and Microsoft Office tools (PowerPoint, Word, Visio)
• Must live in the state of Minnesota and have the ability to work in the Minnetonka office an average of four (4) days per week

Preferred Qualifications:

• Experience with Python or other analytical programming languages
• Experience with machine learning or AI techniques applied to operational or experience analytics
• Experience supporting contact center, omni channel, consumer experience, or provider experience domains
• Proven ability to manage competing priorities in a fast paced, operational environment
• Experience with cloud based analytics platforms such as Snowflake or Databricks

Healthcare or health insurance industry experience

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together., Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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