World Congress 2025

Leading efficiency, empathy, and the human experience with AI

July 11, 2025 11:40 – 12:10 · 30 min Tech Leaders Stage

What this session covers

As AI transforms how we work, leaders face a critical challenge: how to drive efficiency without losing the human touch. In this panel, engineering leaders from Atlassian and Accenture will explore what it is like to lead in this new era, where Agentic AI and automation can accelerate outcomes, but empathy and human-centered design remain essential. We’ll dive into how organizations are using AI-powered agents like Atlassian Rovo to reduce toil and unlock creative capacity, while intentionally designing systems that empower teams, preserve trust, and elevate developer experience. Key areas of discussion include

How can organisations balance efficiency gains from AI with the need to maintain empathy and human-centric values? What are the best practices for integrating agentic AI into daily workflows without losing the “human touch”? How does Atlassian’s approach to AI ensure that teams remain empowered, creative, and adaptable in an increasingly automated world?

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