World Congress 2025

Intelligence Everywhere: The Future of Consumer Tech

July 10, 2025 14:50 – 15:20 · 30 min Tech Leaders Stage

What this session covers

The home and consumer tech landscape is rapidly evolving. In this panel, we will discuss how advanced AI is revolutionizing retail operations, customer experiences and hyper personalised product design, paving the way for a new era.

  • AI Driven Retail & Marketing: How artificial intelligence is transforming everything from inventory - management to customer service and marketing in real-time
  • Generative AI in Product Design: How brands are co-creating with consumers using AI to develop products that reflect real-time desires and lifestyle shifts.
  • Customer Experience 3.0: Reimagining every touchpoint—physical, digital, and hybrid—to deliver intelligence-powered convenience, delight, and loyalty

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