World Congress 2026 North America

Building AI Products vs. Building With AI

September 24, 2026 16:50 – 17:20 · 30 min Mainstage

What this session covers

“What Changes for Customers, Users and Teams When AI Writes the Code

There’s a difference between using AI to build your product and building an AI product, and most engineering leaders are now doing both at once. In this main stage panel, engineering leaders from PagerDuty, Arize and Box dig into what that distinction actually means once AI-generated code is running in production and humans, not machines, are still the ones on call. They’ll get specific about the harnesses, context management and governance decisions that mattered once the novelty of adoption wore off, where they’ve each drawn the line on trusting AI-written code without a human in the loop, and how they’re deciding what infrastructure to own versus buy as agentic work moves from weekend prototypes to something that has to hold up at scale for customers and users. Expect a technical, opinionated conversation between three people who are still figuring a lot of this out in real time, not a highlight reel. Walk away with specific tactics you can bring back to your own team.”

World Congress 2026 North America

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