Senior Application Manager, Lodging

The Senior Application Manager for Lodging is responsible for analyzing, designing, implementing, and maintaining software applications within the organization for our lodging business segment (Alaska Collection, Banff Jasper Collection and Glacier Park Collection) They will collaborate with various departments to understand their software needs, exploit functionality, troubleshoot issues, and provide technical support. Additionally, they evaluate existing applications, recommend improvements, partner with solution providers, and ensure compliance with organizational policies and industry regulations., * Analysis and Design: Analyze business requirements and collaborate with stakeholders to design software solutions that meet organizational needs. Collaborate with respective applications managers on solutioning around packaging of lodging bookings with Attractions and Transportations. Analyze current lodging systems and processes to identify areas for improvement. Develop and implement technological solutions to enhance operational efficiency. Ensure all lodging systems integrate seamlessly with other IT systems in the organization.

• Implementation: Lead IT projects related to lodging, including system upgrades and new implementations. Coordinate with cross-functional teams to ensure timely and successful project delivery. Develop project plans, timelines, and budgets.

• Testing: Develop and execute test plans to ensure the quality and functionality of software applications. Troubleshoot and resolve any issues that arise during testing.

• Maintenance and Support: Provide ongoing support and maintenance for software applications, including troubleshooting user issues, resolving technical problems, and implementing updates and patches.

• Documentation: Create and maintain documentation, including user manuals, technical specifications, and system diagrams, to support software applications and facilitate knowledge sharing.

• Training: Provide training and support to end-users to ensure they can effectively utilize software applications and maximize productivity.

• Evaluation and Improvement: Evaluate existing applications to identify areas for improvement, such as performance optimization, usability enhancements, and security enhancements. Make recommendations and implement changes as necessary.

• Compliance: Ensure that software applications comply with organizational policies, industry regulations, and best practices for data security, privacy, and accessibility.

Do you have experience in Property management systems (PMS)?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Information Technology, Computer Science, Hospitality Management, or a related field.

• Minimum of 3-5 years of experience in an IT role within the lodging or hospitality industry.

• Proven experience in system analysis, data management, and project management.

• Certification in relevant technologies or methodologies (e.g., ITIL, Agile, PMP) a plus.

• Experience with property management systems (Maestro, Oracle Opera, Mews, Cloudbeds, etc.) and the hospitality industry required.

CRITICAL COMPETENCIES FOR SUCCESS:

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Detail-oriented with a focus on accuracy and quality.

Familiarity with project management methodologies and tools.

This is a regular full-time, salaried role with a base salary range of $110,000 - $130,000 DOQ. Will be eligible for an annual Short Term Incentive, plus flex time off within established guidelines and a comprehensive benefits package

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders. What will your work environment be like? At Pursuit, our locations are more than just a place to work - it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories