Product owner

1. Supports and/or lead scrum team as a DPO in payment automation space
2. Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
3. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
4. Serves as direct representative of the business with one or more delivery teams, representing the customers’ perspective throughout the product delivery cycle.
5. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
6. Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level.

1. Experience working in the Scaled Agile Framework (SAFe)
2. 4+ years experience as the primary Product Owner or Product Manager for at least one IT development team
3. 4+ years experience working in the IT delivery space (as a developer, scrum master, product owner, etc.)
4. Experience working on IT projects/efforts related to billing and/or payments

Preferred

1. Prior USAA experience, especially in Bank, CFO, or Payment Automation.
2. Experience managing multiple teams as a Product Owner.
3. SAFe certifications (e.g., POPM).

Additional requirements:

• Payments domain knowledge: Experience across core payment types, including ACH, card, and bill pay.

• Agile delivery experience: Working knowledge of Agile, Scrum, and SAFe frameworks.

• Technical fluency: Practical understanding of concepts such as APIs, Kafka topics, and mobile vs. web channels. Deep engineering expertise is not required, but this capability is a strong differentiator.

• Adaptability and change readiness: Ability to operate effectively in a dynamic environment where priorities can shift during a sprint or PI, within governance boundaries.

• Translation and communication strength: Able to translate technical discussions into clear business language and align stakeholders quickly.

• Learning agility: Demonstrated ability to ramp up fast in new domains and adapt to organization-specific processes and nuances.