Systems Admin - Microsoft 365

• Manage and support Active Directory, Group Policy, DNS, and DHCP

• Diagnose connectivity and performance issues

• Monitor backups, disaster recovery systems, and business continuity tools

End User Support

• Provide onsite support for desktops, laptops, mobile devices, and hardware

• Troubleshoot OS, application, and equipment issues

• Conduct device deployments and workstation setup

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• 5-8 years of experience in IT support or systems administration roles

• Hands-on experience managing Active Directory, Group Policy, DNS/DHCP

• Strong working knowledge of Microsoft 365 administration

• Experience supporting hybrid or cloud-connected environments (Azure AD/Entra ID)

• Demonstrated experience providing in-person end-user support

• Strong troubleshooting skills across hardware, OS, and applications

• Ability to collaborate across teams while operating independently onsite * Experience supporting multiple environments

• Exposure to servers, networking fundamentals, and basic infrastructure tasks

• Comfortable working in confidential or sensitive user environments

• Excellent communication and customer service skills