IT Technician

Our client, a leading organization in the public service sector, is seeking an IT Technician 2-Network Support to join their dedicated team. As an IT Technician 2-Network Support, you will be an integral part of the Information Technology department supporting multiple locations across the Hudson Valley. The ideal candidate will demonstrate excellent problem-solving skills, strong communication abilities, and a proactive attitude, which will enable them to thrive within a dynamic and collaborative environment., * Provide frontline HelpDesk and IT support to users, resolving software, hardware, account access, and network issues.

• Support and demonstrate proficiency in Active Directory, Windows, ChromeOS, and Linux environments (preferred).
• Assist in the delivery and installation of workstations, laptops, printers, mobile phones, network equipment, cabling, and related hardware across multiple agency locations.
• Troubleshoot and debug hardware and software problems to ensure minimal downtime and optimal performance.
• Perform administrative duties including documentation, inventory management, and providing telephone and video support.

• High school diploma plus a college degree in computer science or related field, or 2+ years of equivalent work experience.
• Valid NY Driver’s License with a clean MVR, capable of traveling using agency vehicles to various locations.
• At least 2 years of experience supporting enterprise or multi-site IT environments.
• Certification such as A+ is preferred.
• Strong customer service and communication skills, with the ability to work independently and collaboratively.

• Opportunity to work in a supportive and inclusive environment.
• Engage in meaningful work supporting multiple community locations.
• Gain valuable experience in a diverse and dynamic team.
• Potential for career growth within a reputable organization.
• Work with a dedicated team committed to service excellence.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.