Network Technical Operations

Smart Folks Inc

New York, NY, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

dice.com

Tech stack

Artificial Intelligence Amazon Web Services Microsoft Azure Border Gateway Protocol Cloud Computing Virtual Private Networks (VPN) Multi-protocol Systems Network Security Network Control Network Monitoring Network Protocols Open Shortest Path First (OSPF)

+11 more

Akamai TCP/IP Network Routers Google Cloud Load Balancing Computer Network Operations Firewalls (Computer Science) Fortinet Ddos Splunk Cisco

Job description

Network Technical Operations Manager to lead the daily operations of our enterprise network infrastructure. You will manage a cross-tier team (L1,L2,L3), ensure high network availability, streamline incident and change management, and drive operational excellence.
Key Responsibilities
Lead and optimize 24x7 network operations across on-prem, cloud, and hybrid environments. Manage incident response, major outages, and post-incident reviews (RCA). Oversee L1,L2,L3 team performance, development, and shift planning.

Requirements

Strong understanding of networking protocols (TCP/IP, BGP, OSPF, MPLS, VPN, etc.
12+ years in network operations or engineering, with at least 5 years in a managerial or lead role
Hands-on experience with enterprise-grade switches, routers, firewalls, CDN, DDOS, VPN and load balancers (e.g., Cisco, Arista, Fortinet, F5, Zscaler, Akamai CDN and DDOS solutions)
Familiarity with network monitoring tools (Selector AI, Splunk)
Exposure to cloud networking (AWS, Azure, Google Cloud Platform) and hybrid network environments
Understanding of network security, segmentation, and compliance requirements

Preferred Certifications

CCNP/CCIE, AWS Advanced Networking, ITIL v4