Python Engineer

VDart, Inc.

Phoenix, AZ, United States

about 2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

4 years minimum

Working hours

Regular working hours

Job source

dice.com

Tech stack

Java (Programming Language) Application Programming Interfaces (APIs) Agile Methodology Artificial Intelligence Apache HTTP Server Interactive Voice Response BigQuery Cloud Computing Cloud Computing Security Computer Telephony Integration Continuous Delivery Continuous Integration

+33 more

Data Structures Relational Databases Software Design Patterns DevOps Identity and Access Management Session Initiation Protocols Apache Maven NoSQL OAuth Commercial Software Release Management Cloud Services Systems Integration Speech Recognition WebRTC Google Cloud Prophet System Availability Spring-boot Apigee Vert.x Amazon Virtual Private Cloud (VPC) Git Google Cloud Functions Apache Kafka Web Technologies Speech Synthesis Api Design Terraform Webhooks Natural Language Understanding Jenkins Microservices

Requirements

4+ years of commercial software development experience. Proficient in developing and hosting solutions using Java and Python on cloud platforms, preferably Google Cloud Platform. Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service solutions, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech. Develop secure, resilient cloud infrastructure on major cloud service providers using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery, while implementing IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms. Implement and optimize CCaaS solutions, including ACD (Automatic Call Distribution), skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations. Experience in integrations and migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WebRTC, security configuration, and transition from legacy contact center platforms to cloud-based solutions. Experience with Agile development, continuous integration, continuous delivery, DevOps, and observability, including working knowledge of tools used in the CI/CD pipeline such as Maven, Salt, Git, and Jenkins. Experience designing and developing APIs, services, and microservices-based architecture using frameworks such as Spring Boot or Vert.x. Hands-on experience with Kafka, relational databases, and/or NoSQL databases. Understanding of data structures, algorithms, design patterns, web technologies such as HTTP and Apache, and familiarity with Unix/Linux. Understanding of cloud security architecture, encryption, and OAuth. Proactively identifies continuous improvement opportunities beyond the obvious.

Must Have: Experience 4+ Years Skills:CCaaS/CTI/CRM, IVA, IVR, Java, Microservices, Springboot,Kafka, AI/ML(Sarima/Prophet), Release Management(Maven/Git), Understanding of cloud security architecture, Encryption and OAuth,Good understanding of data structures, algorithms and design patterns