IT Support Specialist
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Role details
Tech stack
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Job description
Technical Assistance Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Enterprise Application Software Troubleshooting (Problem Solving), We are looking for a skilled IT Support Specialist to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills and a good understanding of computer systems. ______________ Key Responsibilities: * Troubleshoot hardware and software issues in a timely manner * Support software applications, including KINDL system * Handle incident and service requests using ticketing system (INTRA) * Support users with login, password resets, and access issues * Monitor system performance and ensure systems are running efficiently ______________ Required Skills & Qualifications: * Basic knowledge of computer hardware and software troubleshooting * Familiarity with Windows operating systems and common applications * Experience with ticketing systems is a plus * Good problem-solving and communication skills , Ability to work independently and in a, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Thermoplastic Process Engineer Actalent Jeffersonville, INOn-Site Tooling Extrusion Visionary Innovation Team Building Machine Setup Thermoplastics Tooling Design Process Control Process Validation Statistical Methods Process Engineering Operational Databases New Product Development Artificial Intelligence Engineering Design Process Employee Assistance Programs Continuous Improvement Process Molding (Manufacturing Process) Troubleshooting (Problem Solving) +0 Mechanical Designer Actalent Louisville, KYOn-Site Autodesk Visionary Innovation Mathematics Spreadsheets SolidWorks (CAD) Autodesk Inventor Project Engineering Artificial Intelligence Engineering Design Process +0 Loan Acquisition Specialist OneMain Financial Shepherdsville, KYOn-Site Sales Loans Finance Budgeting Leadership Management Collections Multitasking Financial Sales Customer Service Influencing Skills Debt Consolidation Insurance Products Business Development Customer Empowerment Medical Practices And Procedures Management Training And Development
Requirements
Leadership Communication Issue Tracking Problem Solving Access Controls Customer Service Active Directory Computer Systems Technical Support Computer Hardware, team environment, ______________ Preferred Qualifications: * Associate’s or Bachelor’s degree in IT or related field * 2+ years of IT Support experience * Experience with Active Directory and enterprise systems * Familiarity with security and access control processes, Application support, Applications Support, Training, Customer Service
Benefits & conditions
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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