IT Support Specialist

TEKSYSTEMS INC.
Burlington, KY, United States
about 1 month ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$31,200.0 - $35,360.0
Working hours
Regular working hours
Job source

Tech stack

Active Directory Software Applications Monitoring of Systems Issue Tracking Systems Software Engineering Enterprise Software Applications Software Troubleshooting Information Technology

Job description

We are looking for a skilled IT Support Specialist to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills and a good understanding of computer systems., Troubleshoot hardware and software issues in a timely manner Support software applications, including KINDL system Handle incident and service requests using ticketing system Support users with login, password resets, and access issues Monitor system performance and ensure systems are running efficiently

Requirements

Basic knowledge of computer hardware and software troubleshooting Familiarity with Windows operating systems and common applications Experience with ticketing systems is a plus Good problem-solving and communication skills Ability to work independently and in a team environment

Preferred Qualifications: Associate’s or Bachelor’s degree in IT or related field 2+ years of IT Support experience Experience with Active Directory and enterprise systems Familiarity with security and access control processes Skills Application support, Applications Support, Training, Customer Service Top Skills Details

Benefits & conditions

This is a Contract position based out of Burlington, Kentucky. Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Burlington,Kentucky.

About the company

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

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