Systems Support Specialist II

Financial Aid and Scholarships at Texas State University seeks an experienced systems support specialist to maintain and enhance the office’s technology resources., Reporting to the Senior Administrative Assistant of Financial Aid and Scholarships, the Systems Support Specialist II is responsible for the day-to-day maintenance, trouble-shooting, and upgrading of all hardware and software (e.g., phone recording system, check-in system, etc.). This position is also charged with training staff on various applications (e.g., document imaging system) and providing technical back-up in the design, development, testing and implementation of PC, .NET and other custom applications. In addition, this individual is responsible for maintaining and developing the departmental web and related sites, maintaining an inventory of software, hardware and licenses, as well as developing and implementing effectively a plan to address systems compliance, data integrity and systems security., The Systems Support Specialist II will need to be knowledgeable of best practices with respect to computer hardware, software and network management as well as work collaboratively with IT staff and other departments to facilitate a systematic and comprehensive approach to ensuring compliance, excellent customer service and business efficiency. This position must keep abreast of all pertinent system changes, take action as necessary to facilitate proactive business operations, possess the ability to assume responsibility, set goals, and estimate effectively target dates for major project deliverables.

• Knowledge of PC hardware, Microsoft Operating Systems and Productivity Suites
• Knowledge of Backup and Restore Techniques
• Experience Troubleshooting Computer Systems
• Experience Configuring and Installing Workstations
• Ability to Work Independently
• Excellent Organizational Skills with Sharp Attention to Detail and Time Management, * Bachelor’s Degree in Computer Science or Equivalent Experience in a Related Field.
• High Degree of Motivation and Initiative
• Excellent Analytical Skills
• Excellent Problem-Solving Skills
• Highly Effective Interpersonal Skills
• Knowledge of Data Archival and Digital Imaging
• Knowledge of Active Directory and Group Policy Management
• Decision Making Skills
• Experience Implementing Third-Party Client/Server Systems

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications. Why Choose Texas State University? Join the Texas State Bobcat team and experience a career that offers more than just a job-it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:

Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you’re not just an employee-you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html Quick Link https://jobs.hr.txstate.edu/postings/57375