B045 - ICT SUPPORT TECHNICIAN (MADRID)

Because communication is key to success in this role, strong English language skills are essential, as it is our working language. This position is based in Madrid, Spain, a city renowned for its high quality of life and vibrant cultural scene., ES 1 Proven hands-on experience in delivering IT Service Support, preferably following ITIL best practices. This includes providing 1st and 2nd level support on classified networks within Windows 11 client infrastructures integrated into Active Directory environments and providing centralized services;

ES 2 Practical and proven experience in managing IT ticketing systems and resolving complex service requests using remote desktop tools, with demonstrated expertise in Remote Access (VPN) technologies and in the use of centralized platforms for automated software deployment, device configuration, and asset tracking;

ES 3 Proven knowledge and experience in installation/refurbishment of IT in different locations and in the configuration of end-user IT assets, including the set-up of meeting room infrastructure, VTC and audio-visual components, network equipment, and mobile equipment for events and presentations;

ES 4 Proven experience in supporting the procurement of IT items and services (e.g., technical justification, procurement documentation, offers evaluation etc.) and contributing to IT lifecycle and asset management. The role requires proven experience in interacting with IT Vendors at a technical level;

ES 5 Demonstrated experience in contributing technical input to the preparation of multi-annual IT budgets and in supporting expenditure tracking during budget execution, with a strong up-to-date understanding of IT licensing models. Excellent knowledge in Microsoft productivity applications (specifically Office) and Adobe PDF Products administration is required.

You are required to have security clearance at ‘OCCAR Secret level’ or equivalent for this post. Candidates who do not already hold this clearance will be expected to obtain it within the first six months of employment, if selected. You are also required to be a citizen of an OCCAR Member State: Belgium, France, Germany, Italy, Spain and the United Kingdom., * Do you meet the required English Language proficiency (Advanced level, both oral and written)?

Joining our team comes with many benefits, including a competitive remuneration package, which includes salaries and allowances that are net of income tax. You will also enjoy an excellent private healthcare scheme, annual salary progression and a wide range of additional advantages designed to support your professional and personal well-being.

The ideal candidate for this role will possess the following essential skills

Applications for this post will only be accepted through the completion and submission of the official OCCAR Application Form, available on our website (www.occar.int), and in accordance with the defined procedure.

Please note that applications submitted in any other format or via alternative channels cannot be considered under any circumstances. We recognise and appreciate the time and effort required to complete the application process. However, joining OCCAR is a unique opportunity, and our rigorous procedures ensure we maintain the high standards expected by our Member Nations., * This vacancy is only open to citizens of the OCCAR Member States: Belgium, France, Germany, Italy, Spain and the United Kingdom. Are you a citizen of one of these Nations?, Please note: Applications to the post shall only be accepted upon completion and submittal of the official “OCCAR Application Form” available on the OCCAR’s website (www.occar.int), in accordance with the defined procedure.

Submissions in any other format or sent through alternative channels will not be considered under any circumstances.

• Do you meet all of the above-mentioned essential skills (ES1-ES5)?
• This is an on-site posting. Are you able and willing to relocate to Madrid (Spain)?