Client Systems Hardware Specialist I

Trace Systems is actively recruiting for a Client Systems Hardware Specialist I to support the AFCENT Combined Air Operations Center (CAOC) contract in Shaw AFB, SC.The job responsibilities include, but are not limited to:

• Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;

• Provide system support to clients operating on the network/domain;

• Configure client level software, modify software configuration, and perform basicconfiguration management functions;

• Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;Install equipment IAW AFCENT and SPIN-C directives;

• Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;

• Periodically review the organization’s needs for computer resources and validate computer equipment requirements;

• Promote user awareness concerning unauthorized or illegal use of computer hardware and software;

• Implement client workstation software patches, security fixes, and service releases according to local instructions;

• Add, move and change client hardware and software to meet end user data, voice, mobile,and video needs;

• Provide system support to clients operating on the network/domain;

• Configure client level software, modify software configuration, and perform basicconfiguration management functions;

• Ensure notification of unit Equipment Custodian of any hardware relocation andequipment problems;

• Install equipment IAW AFCENT and SPIN-C directives;

• Assist with installing, testing, and accepting new systems according to the terms of thepurchase contract and instructions;

• Periodically review the organization’s needs for computer resources and validatecomputer equipment requirements;

• Promote user awareness concerning unauthorized or illegal use of computer hardwareand software;

• Implement client workstation software patches, security fixes, and service releasesaccording to local instructions;

• Perform e-mail management and assist users with creating PSTs and moving officialemails to electronic file plans;Assist with the tracking and management of OEM/COTS licenses, warranties, service level agreements renewals for client equipment and software; and

• Support O&M of deployable communications suites (e.g., Executive CommunicationKits (ECK), including equipment set set-up, tear-down, troubleshooting.

• Other duties as required.

• Active, in-scope US Government issued Secret clearance.

• Due to the nature of the work and contract requirements, US Citizenship is required.

• DoDM 8140 (IAT) Level 2 (Security+) or higher.

G ENERAL EXPERIENCE:

• Install, administer and maintain client machines, devices, peripherals and software, and provide and technical support to network end-users.

Education

• Associates degree in Computer Science or related field; or 2+ years’ Computer/IT hardware support or related field.

Trace Systems Inc. was founded to support and defend our nation’s security interests at home and abroad– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.