Trusted Thin Client Systems Administrator I

Trace Systems is actively recruiting for a Trusted Thin Client Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract in Shaw AFB, SC.The job responsibilities include, but are not limited to:

• Act as the primary point of contact for the TTC system, providing technical guidance and leadership to team members.

• Develop and implement processes for proactive monitoring, maintenance, and issue resolution to enhance system performance and reliability.

• Perform administrative tasks involving TTC server and client hardware, software, applications, and configurations.

• Ensure the Trusted Thin Client system is operating efficiently and securely, contributing directly to mission-critical operations.

• Implement network security protocols and enforce cybersecurity best practices to safeguard sensitive information.

• Troubleshoot and resolve technical issues, providing immediate and sustainable solutions for the TTC system.

• Coordinate with cross-functional teams to drive collaboration and integration of TTC systems across broader operational initiatives.

• Design, write, modify and implement software programs/applications;

• Develop “glue-ware” to support operational client applications and security patches;

• Provide Tier 2 technical support;

• Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services;

• Manage and administer user accounts, profiles and access;

• Provide desktop, server and software application integration support;

• Operate and maintain monitoring and analysis tools; and detect, analyze and resolve platform, infrastructure and system problems;

• Monitor and control system performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to government technical representatives;

• Evaluate current architecture, research current technologies/solutions; and provide systems hardware/software upgrade and replacement recommendations for end-oflife/end-of-support COTS products to government technical representatives;

• Support Cross Domain Solutions as required;

• As required, the Contractor shall coordinate with Forcepoint to perform Quarterly TTC Health Assessments (billed as an Other Direct Cost (ODC)) to analyze overall health, operational capability and capacity of TTC infrastructure and services; and recommend;

• Communicate effectively with stakeholders at various levels to provide updates, resolve issues, and drive system improvements.

• Active, in-scope US Government issued Secret clearance.

• Due to the nature of the work and contract requirements, US Citizenship is required.

G ENERAL EXPERIENCE:

• DoDM 8140 IAT Level 2 (Security+) or higher; and Citrix Certified Associate -Virtualization (CCA-V) or Citrix Certified Associate -Networking (CCA-N), or equivalent certification; and Raytheon Trusted Computer Solutions Trusted Thin Client Administrator Training Course completed.

Education

• Associates Degree in Computer Science, Information Systems Management, Computer Engineering or related field, and 4+ years’ work experience; or 6+ years’ experience.

Trace Systems

Trace Systems Inc. was founded to support and defend our nation’s security interests at home and abroad– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.