Manager of Network Services and Supports

Under the general supervision of the Executive Director of Network Services, Public Policy, and Enhanced Health Services provides agency leadership of Auditing services and processes both internal and external reviews, Home and Community Based Services Rules, and Credentialing as it relates to the requirements by various regulatory bodies and billing for services provided by SCCMHA and the network providers. This position will be the liaison between SCCMHA and residential providers including community living supports providers as well as provider agencies that provide community inclusion and skill building. Will have knowledge about residential services in general to help individuals obtain a least restrictive setting to live and promote access to the community. This position will be knowledgeable about and actively support culturally competent recovery-based practices; person centered planning as a shared decision-making process with the individual, who defines their life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid persons served in the recovery process., Works in professional managed healthcare office environment with pressures of time constraints, multiple projects, and priorities. Works at computer workstation for long periods of time, which requires extensive viewing of monitor screens. Frequent and continuous use of computer keyboard. Occasionally, will be required to drive personal automobile. Close contact with all service program areas and providers as well as SCCMHA leadership. Occasional contact with the public and in proximity of persons served who may have communicable disease, and who may be hostile, aggressive, and potentially violent.

Education: Bachelor’s degree in human services or in a business-related area, with specific program or financial auditing experience and at least 5 years’ experience. Master’s degree will be considered with knowledge and experience in business related field or financial auditing experience.

Experience: A minimum of five (5) years of experience in health care, business or related financial or program field is required; although clinical experience is helpful, experience must include some business-related functions. Audit and/or data analysis experience preferred. Behavioral health field, physical health care, human service experience, and/or knowledge preferred. Business, finance, and computer skills, including spread sheet functions, are required. A general knowledge of mental health systems, disability supports systems, and compliance or medical records desired. Must be able to provide samples of varied, quality written work.

Licenses and Credentials: Valid Michigan Driver’s license with a good driving record.