IT - Technology Lead | Automotive | Telematics

Top 3 responsibilities you would expect the Subcon to shoulder and execute Manage the endtoend Change Request lifecycle, from initiation through closure, ensuring adherence to defined processes. Oversee the accurate categorization and prioritization of Change Requests based on business impact and urgency. Perform validation for developed product and services by leveraging available new tools and following best practices Interview Process (Is face to face required?) Yes, Project Code :EQ testing

Must Have Skills Japanese and English AWS, Data Dog, Kubernetes Mongo DB, EKS, Python, Java Nice to have skills 5+ years of Operations Production Support experience, including P1P2 incident management, root cause analysis, and stakeholder communication Familiar with tools like JIRA and PagerDuty, Demonstrated expertise in AWS, MongoDB, Datadog or similar tools, and PythonJava. Troubleshoot customer issues as needed, documenting details in JIRA and the PagerDuty oncall system. Review and triage escalated service and support requests. Utilize DevOps automation tools, including GitLab build jobs. Provide oncall support for P1 issues during weekends and holidays on a rotation basis. Skills Qualifications Over 10 years of professional experience Proficiency in Japanese language Minimum 5 years o