Senior Information Technology Analyst - Enterprise Resource Planning

The Orange County Fire Authority (OCFA) is currently recruiting to fill one (1) limited term vacancy for the position of Senior Information Technology Analyst in the Financial Systems and Software Support section of the Information Technology Division. This limited term position will provide support for Enterprise Resource Planning (ERP) system procurement, implementation, and integration with existing system., * Hands-on ERP implementation experience, preferably with major platforms such as Banner, SAP, Oracle, Workday, Microsoft Dynamics, Tyler/Munis, PeopleSoft, or similar enterprise systems.

Applications must clearly demonstrate experience related to the essential functions and highly desired qualifications tied to support for ERP system procurement, implementation, and integration. Applications that do not show relevant experience in these areas may not be considered., * Experience supporting ERP procurement activities, including requirements gathering, RFP development, vendor demonstrations, proposal evaluation, contract review support, and implementation planning.

• Strong experience in system administration and operational support, including configure and support our ERP business systems softwares, setup data, test E2E process steps, troubleshoot issues, and ensure optimal system performance.
• Strong business systems analysis skills, including documenting current-state and future-state processes, developing functional and technical requirements, and translating business needs into system specifications.
• Experience integrating ERP systems with existing applications, databases, reporting tools, identity management systems, financial systems, HR/payroll systems, asset management systems, or other enterprise platforms.
• Knowledge of data migration and data governance, including data mapping, cleansing, validation, conversion planning, and post-migration reconciliation.
• Project management or project coordination experience on large-scale technology initiatives involving multiple departments, vendors, and stakeholders.
• Experience with change management and user adoption, including training coordination, communications, stakeholder engagement, and support during go-live and stabilization.
• Understanding of public sector or government procurement and operations
• Ability to evaluate technical architecture, security, scalability, interoperability, reporting capabilities, and long-term support requirements of ERP solutions.
• Experience developing test plans and supporting system testing, including user acceptance testing, integration testing, regression testing, and issue tracking.
• Strong vendor management skills, including coordinating with implementation partners, software vendors, consultants, and internal technical teams.
• Familiarity with reporting and analytics tools, such as Power BI, SQL-based reporting, dashboards, or ERP-native reporting modules.
• Knowledge of cybersecurity, access controls, and compliance requirements, especially role-based security, audit trails, segregation of duties, and data privacy.
• Excellent written and verbal communication skills, including the ability to prepare executive summaries, technical documentation, status reports, and recommendations for non-technical audiences.
• Relevant certifications, such as PMP, PMI-ACP, ITIL, Certified Business Analysis Professional (CBAP), Scrum certification, cloud certifications, or ERP-specific certifications., An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

EDUCATION (position requirements at entry):

• Bachelor’s Degree in Computer Information Systems, Computer Science, or a related field

EXPERIENCE (position requirements at entry):

• Five (5) years of computer systems development and computer programming, applications and/or database experience, including project management leading multi-million-dollar enterprise-grade projects from envisioning through go-live support

LICENSES AND CERTIFICATIONS (position requirements at entry):

• Possession of a valid California Class C Driver License is required at time of appointment

This classification is subject to enrollment in the California DMV Pull Notice Program, which periodically provides Risk Management with the incumbent’s Driver License record and status.

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account
• Gym membership, Incumbents may be subjected to moving mechanical parts, electrical currents, intense noises and travel.