Technical Operations Lead
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Role details
Tech stack
Job description
This position serves as a strategic execution partner for the North America CTO and Executive Vice President, BGL Green. The role is responsible for driving prioritization, coordination, follow-through, and issue resolution across cross-functional initiatives supporting CTO and Green BU objectives. This role operates as a trusted partner to the EVP to ensure key priorities progress efficiently and that critical action items do not stall due to unclear ownership, competing priorities, or lack of follow-up. The role also supports CTO-related initiatives by providing structured input on technology trends, strategic considerations, and early-stage opportunity framing.
The incumbent will influence senior stakeholders at Director and VP levels through structured coordination, disciplined PDCA execution, and executive-ready communication-without formal authority or direct people leadership.
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Priority Management & Executive Follow-Up * Maintain visibility of EVP priority workstreams and ensure timely progress through structured follow-up and action tracking. * Identify risks, delays, bottlenecks, or gaps in ownership; escalate items requiring EVP attention with clear summary and recommended next steps. * Proactively āpull forwardā work by initiating early alignment and groundwork so EVP engagement occurs at the appropriate point in maturity. * Act as an execution partner ensuring follow through on important issues.
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Cross-Functional Coordination & Alignment * Coordinate cross-functional initiatives involving engineering, BU teams, plants, and internal partners including DNJP. * Facilitate alignment discussions, prepare agendas, document outcomes, and drive action closure. * Align EVP schedule coordination with administrative support to ensure meetings are purposeful, organized, and outcome-driven. * Support re-prioritization and pivoting of work based on changing business needs.
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PDCA Execution & Continuous Improvement * Apply PDCA discipline to ensure consistent follow-through, measurable progress, and standardized execution processes. * Establish cadence routines (weekly/monthly) to ensure priorities, commitments, and action items remain on-track. * Track progress against key milestones and provide structured status visibility to leadership.
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Monthly Reporting / Executive Reporting Package * Consolidate inputs, financials, and operating updates across Green BU and related functions. * Develop monthly reporting packages and summaries for EVP review, including key metrics, risks, and priority outcomes. * Analyze and synthesize data trends into executive-level insights and action recommendations.
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Market / Technology Trend Research & Opportunity Framing * Research external market trends and emerging technologies relevant to CTO, Green BU, and PoM/technology strategy areas. * Identify potential risks, gaps, and blind spots, and translate findings into actionable insights and considerations for leadership. * Summarize findings into executive-ready insights and option framing (what it is, why it matters, and potential next steps). * Partner with CTO and cross-functional leaders to support development of forward-looking recommendations and strategic direction. * Support early exploration efforts by coordinating internal SMEs and gathering foundational inputs.
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Stakeholder Communication & Influence * Influence cross-functional leaders through strong communication, relationship management, and structured facilitation. * Represent EVP intent by initiating alignment and driving execution across stakeholder groups (while EVP maintains final authority).Develop concise executive communications, summaries, and decision-ready materials.
Requirements
- Bachelorās degree in business, engineering, technology, or related field
- 7-10+ years of experience in program management, business operations, strategy, or executive support roles
- Proven experience managing complex, cross-functional initiatives across multiple stakeholders
- Demonstrated ability to drive execution, track priorities, and resolve issues with limited direction
- Strong executive communication skills, including development of concise, decision-ready materials
- Experience influencing senior stakeholders (Director/VP level) without formal authority
- Strong analytical and problem-solving skills; ability to synthesize data into actionable insights
- Experience establishing cadence, tracking milestones, and ensuring accountability (e.g., PDCA or similar disciplines)High level of organizational skills with ability to manage competing priorities and shifting demands
Preferred Qualifications:
- Masterās degree (MBA or related field)
- Experience supporting C-suite executives (CTO, EVP, or equivalent) in a strategic or chief-of-staff-type capacity
- Background in automotive, manufacturing, or technology-driven organizations
- Familiarity with product/technology strategy, emerging technology trends, or innovation initiatives
- Experience developing executive-level reporting packages, dashboards, or business reviews
- Exposure to financial analysis, budgeting, or business performance reporting
- Experience working in global or matrixed organizations (e.g., coordination with Japan or international teams)
- Demonstrated ability to facilitate senior-level discussions and drive alignment across functionsStrong business acumen with ability to connect operational execution to strategic priorities
Benefits & conditions
Pulled from the full job description
- 401(k) 4% Match
- Tuition reimbursement
- AD&D insurance
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance, * Medical, Dental, Vision, Prescription Drug plans
- 401K with 4% Company Match
- Vacation/PTO and 13 paid Holidays
- Bonus Program
- FSA/HSA and Dependent Care Programs
- Company provided Life, Disability, ADD and Business Travel Insurance
- Various No Cost Wellness & Chronic Condition Management Programs
- Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
- Tuition Reimbursement
- Career Development and Ongoing Training
- Employee Assistance Program
- Employee Spotlight and Recognition Program
- Volunteer Opportunities
- Onsite Fitness Center (vary by location)
- Cafeteria and food markets (vary by location)Onsite Health Clinic and Pharmacy (vary by location)
Candidates residing 50+ miles from the work location are eligible for relocation assistance.
Annual Salary: $123,000 - $153,600
Bachelorās Degree
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