Quality & Governance Manager

· Responsible for the Datix and QPulse systems to ensure they are fit for purpose

· Undertake theme and trend analysis of incidents, complaints, audits, risks, claims and complaints by investigating and analysing this information and reviewing research and national guidelines to improve practice.

· Ensure the Patient Safety Panel is held weekly, agendas are set, reports are received in a timely manner, minutes produced, actions recorded and evidence of closed actions.

· Responsible for leading and reporting on specific analytical projects with triangulation of themes and trends of risk management and governance.

· Work with Divisions on patient safety initiatives and provide them with clinical governance advice

· Present complex, sensitive or contentious information and regular reports to relevant managers and committees (clinical audit and effectiveness committee and executive risk management committee) / groups as requested.

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Excellent communication skills- both verbal and written

· Microsoft office skills- Outlook, Word, and Excel

· Previous management experience

· NHS System Knowledge- Datix and QPulse

· Ability to meet deadlines and work under pressure

Depending on the Trust, you may require variable additional certification and skills.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

Who are NHS Professionals?

We specialise in outing people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.