Senior Desktop Support Engineer - 26-05979
Navitas, Inc.
Troy, NY, United States
3 months ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Antivirus Softwares
Cyber Security
Dynamic Host Configuration Protocol
Software Debugging
Multi-Factor Authentication
Hard Disk Drives
Desktop Environments
Virtual Private Networks (VPN)
Package Management Systems
Public Key Infrastructure
+4 more
Windows PowerShell
Virtual Local Area Networks
Windows Desktop
Firewalls (Computer Science)
Job description
Seeking an experienced Senior Desktop Support Engineer to provide advanced desktop engineering, system support, troubleshooting, and endpoint security management. The ideal candidate will have extensive experience supporting enterprise desktop environments, Windows operating systems, Active Directory, cybersecurity practices, and mobile device management solutions., * Design, build, test, deploy, and troubleshoot desktop solutions
- Support and manage Windows desktop environments
- Administer and manage Active Directory and Group Policies
- Perform Windows image deployment and package creation/management
- Develop and maintain PowerShell scripts for automation and administration
- Support endpoint security solutions including:
- Anti-virus tools
- PKI
- Hard drive encryption
- Client security hardening
- Troubleshoot VPN connectivity and two-factor authentication issues
- Support networking configurations and connectivity issues including DHCP, VLANs, ACLs, and Firewalls
- Manage and support client workstation hardware
- Administer and support Mobile Device Management (MDM) solutions
- Ensure compliance with cybersecurity best practices and standards
- Handle multiple priorities and resolve complex technical issues efficiently
Requirements
Do you have experience in Windows?, * 84 months (7 years) of Desktop Engineering experience
- 84 months of experience with Windows 7 and Windows 10
- 84 months of experience with technical design, build testing, and debugging
- 84 months of Active Directory Group Policy experience
- 84 months of Windows image deployment and package management experience
- 84 months of PowerShell scripting experience
- 84 months of client security management experience including antivirus, PKI, encryption, and endpoint hardening
- 84 months of networking experience including DHCP, VLANs, ACLs, and Firewalls
- 84 months of VPN and two-factor authentication troubleshooting experience
- 84 months of Active Directory administration experience
- 84 months of cybersecurity and compliance experience
- 84 months of client workstation hardware support experience
- 84 months of Mobile Device Management (MDM) experience
- Strong analytical, troubleshooting, and multitasking abilities
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