Site Reliability Engineer

Insight Global is seeking a Senior Terraform Production Support Engineer for a top enterprise client. This role focuses on supporting and administering Terraform Enterprise and enterprise automation platforms in a high-availability production environment. The ideal candidate brings strong Terraform and IaC expertise, deep production support experience, and a passion for root cause analysis, monitoring, and reliability engineering. You’ll work closely with cloud, DevOps, and product engineering teams to improve automation, streamline deployments, support cutovers, and ensure platform stability across AWS and hybrid environments. This is a senior-level opportunity with leadership visibility, especially for candidates stepping into a Lead role in Arizona.

• 5-8 years of Production Support / SRE / DevOps experience

• Strong Terraform experience

o Terraform Enterprise development and administration (backend/platform)

• Cutover experience (HUGE plus, near must-have)

• Change Management experience

o Incident * Problem Management * RCA / PKE

o Hands-on with ITSM tools (Remedy and/or ServiceNow)

• Ansible Platform / ATaaS

o Administration experience (not just a user)

o Onboarding applications to Ansible Tower

• Infrastructure as Code (IaC) using Terraform, HCL, YAML

• Cloud Monitoring & APM

o Prometheus, Grafana, Dynatrace, Splunk (any combination)

o Building dashboards, consoles, and alerts

• Cloud experience (AWS required; Azure/GCP a plus)

• Python and/or PowerShell scripting

• Strong root cause analysis and troubleshooting skills

• Experience supporting production environments * HashiCorp Terraform Enterprise certifications

• CI/CD tools: GitHub, Jenkins, Artifactory

• Horizon toolset (Ansible, Jira, Confluence, Bitbucket)

• Automation tools:

o Cutover

o TrueSight Orchestration (TSO)

o TrueSight Server Automation (TSSA)

• Experience with Remedy * ServiceNow migration

• Agile/Scrum experience

• Cloud certifications (AWS/Azure/GCP)