IT Implementation & Deployment Technician

Patterson Companies, Inc.
Cincinnati, OH, United States
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Compensation
$40,000.0 - $45,000.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Access Network Active Directory Software as a Service System Configuration Dynamic Host Configuration Protocol Desktop Computing Domain Name System (DNS) Monitoring of Systems Virtual Private Networks (VPN) Networking Basics Azure Active Directory
+8 more
Product Software Implementation Methods System Testing Virtual Local Area Networks Wireless Access Point Document Enterprise Platform Firewalls (Computer Science) Laptops Gsuite

Job description

We are seeking a skilled and motivated IT Implementation and Deployment Technician to join our team. This role plays a critical part in staging and implementing hardware with a white-glove approach. The ideal candidate is comfortable working in a fast-paced MSP environment, managing multiple client systems, and solving complex technical challenges. What You’ll Do The IT Implementation & Deployment Technician is responsible for staging, configuring, and deploying client hardware and endpoints in alignment with managed service standards. This role supports multiple client environments and ensures consistent, secure, and scalable device implementations. The technician works closely with project managers, service desk team leaders, and Partner point of contacts (POC) to deliver seamless onboarding, refresh, and replacement deployments., 1. Device Staging & Asset Management

  • Unbox and inspect new client hardware (desktops, laptops, firewalls, switches, access points, monitors, docks, peripherals, etc.).
  • Verify equipment against client purchase orders and project documentation.
  • Apply asset tags and document serial numbers
  • Prepare devices according to each client’s standardized configuration checklist.
  1. Client-Specific Configuration * Deploy operating systems using imaging and automated provisioning tools * Join devices to Active Directory, Azure AD, or hybrid environments. * Configure Microsoft 365, Google Workspace, or other SaaS platforms. * Install client-approved applications, security agents, RMM tools, backup agents, and monitoring software. * Apply baseline security configurations following MSP and client compliance standards. * Configure VPN, MFA, email, printers, mapped drives, and network access.

  2. Quality Control & Standardization * Follow MSP standard operating procedures (SOPs) for deployments. * Perform pre-deployment checklists and system validation. * Ensure devices meet client cybersecurity requirements. * Test connectivity, performance, and application functionality before shipment or on-site installation.

  3. On-Site & Remote Deployment * Deliver and install equipment at client locations. * Provide white-glove onboarding support to end users. * Set up workstations neatly for end users, walking them through any new hardware. * Coordinate with end users or POC to minimize downtime.

  4. Documentation & Communication * Update tickets and project tasks in PSA and documentation platforms. * Document client environment changes thoroughly. * Maintain accurate asset records and licensing documentation. * Escalate issues to team leaders when needed. * Communicate clearly with clients regarding timelines and expectations., Position Description Ryder is hiring aMid-LevelDiesel Technician in Sharonville, Ohio- providing a stable company for your career with weekly pay and excellent benefits. Hear i… + 6 hours ago

Requirements

  • 1-3 years experience in an MSP or multi-client IT environment preferred.
  • Strong knowledge of Windows 10/11 deployment and configuration.
  • Experience with Microsoft 365, Azure AD, and endpoint management.
  • Familiarity with RMM and PSA tools.
  • Understanding of networking fundamentals (DNS, DHCP, VLAN basics, VPN).
  • Strong documentation habits and attention to detail.
  • Customer-service mindset with professional communication skills.
  • Ability to lift and transport equipment (up to 50 lbs).
  • Valid driver’s license and reliable transportation (for on-site deployments).

Benefits & conditions

  • Competitive salary ($40,000-$45,000 DOE)
  • Bonus opportunities (performance, annual, and project-based)
  • Overtime and after-hours compensation

Stipends:

  • Monthly vehicle stipend (no mileage tracking required)
  • Monthly cell phone stipend

Benefits & Perks:

  • Full medical benefits
  • Life insurance coverage
  • Retirement plan
  • Paid time off
  • Certification bonuses to support professional growth
  • Employee of the Month bonus
  • Birthday celebrations
  • Complimentary snacks and beverages
  • Monthly cookouts or catered lunches
  • Quarterly offsite team-building events
  • Annual holiday party with bonuses
  • Access to a wide range of employee discounts

Schedule

  • Monday through Friday
  • Day shift (8-hour shifts), + $27.79-36.12 per hour Patterson isn’t just a place to work, it’s a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-f…

  • 1 day ago +

About the company

MIS Solutions is a growing Managed IT Services Provider (MSP) supporting approximately 100 managed partners across a wide range of industries. We specialize in delivering reliable, secure, and scalable IT solutions while maintaining a strong focus on customer service and long-term partnerships., Patterson Companies

  • Cincinnati, OH
  • $27.79-36.12 per hour Patterson isn’t just a place to work, it’s a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-f…

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