IT System Administrator - D.O Mainz-Kastel-FT Req#2259

The system administrator will install and maintain personal computer hardware and software, servers and local area networks. Manages Client Server environment including virtual platforms (Hyper-V and VMware). Provides support to the user community and trouble-shoot problems to ensure maximum availability of personal computer systems and software. Develops procedures and compiles statistical data. Creates automated scripts for repetitive tasks., * Installs, configures and maintains Network Operating Systems on the bank’s production servers.

• Installs, configures and customizes personal computer software, advising users of new features and capabilities.
• Manages AD and our Server environment including the virtual environment.
• Programs small solutions for repetitive or time-consuming tasks using scripts or programming languages.
• Receives incoming User calls and opens trouble tickets in our ticketing software.
• Troubleshoots hardware and software problems, involving vendors if necessary.
• Provides users with assistance with a wide variety of software to ensure proper usage, good quality work and high productivity.
• Provides effective “on the job” training to the users of personal computer hardware and software.
• Analyzes user’s needs and requirements for personal computer hardware, software and peripheral equipment and makes purchase recommendations based on the analysis.
• Works with outside vendors to ensure that physical and virtual networks and 3rd party software solutions are installed in accordance with specifications.
• Stays up to date with personal computer hardware, software and networking technologies and helps develop future strategies covering the use of those technologies.

Security

• Follow workstation security procedures.
• Ensure the protection of confidential and proprietary information.
• Protect the Bank and Department of Defense assets.

Service Delivery

• Demonstrate the Community Bank Core Values.

• Fachinformatiker or equivalent formal education or Microsoft Certified System Administrator (MCSA, MCSE, MCITP) or comparative accreditation of work experience.
• Minimum of five (5) years’ experience providing personal computers and local area network (LAN) support in a mid-size business. (2nd level support).
• Working knowledge of Active Directory, TCP/IP and Cisco routers/switches.
• Working knowledge of script programming.
• Excellent knowledge of personal computer hardware and Windows operating system software.
• Excellent knowledge of personal computer application software currently used by Community Bank (e.g., Microsoft Office, etc.)
• Good knowledge of LAN topologies and cabling.

Skills

• Ability to travel (25%).
• Working knowledge of Avaya IP Office phone system administration.
• Ability to analyze user requirements and develop and implement subsequent planned solutions.
• Excellent oral and written communication skills.
• Ability to communicate in both English and German languages.
• The ability to work and remain calm under stressful conditions.