IT Support Technician - Mannheim Germany
Fortis E.v.
Mannheim, Germany
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours
Languages
English, German
Job source
Tech stack
Active Directory
Apple IOS
Software Applications
Virtual Private Networks (VPN)
Microsoft Office
Microsoft Operating Systems
CompTIA Strata - PC Hardware Technology Engineer
Peripherals
Computer Equipment
Os Ticket
Hardware Infrastructure
Job description
Ensure identified candidates can present to customer staff, monitor daily service activity effectively, and maintain high levels of service delivery.
Requirements
- Over 24 months of work experience.
- Advanced knowledge in computer hardware, software applications, and Microsoft OS.
- Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC/Laptop hardware and peripherals, including printers, and mobile devices.
- Familiarity with Active Directory, Exchange, Apple OS, network and server hardware.
- Relevant IT certifications: A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS.
- Strong customer service skills, problem resolution, and ability to adhere to documented processes.
Language Requirement:
- Fluency in German/Deutsche (B2) and English (written and verbal).
Benefits & conditions
This is a part-time role (2x days a week) with a day rate salary.
Apply for this position
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Apply on www.adzuna.de
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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