Data Centre Operations Analyst

The Data Centre Operations Analyst is responsible for ensuring the continuous, secure, and efficient operation of the data centre environment. This role provides hands-on technical support, cabling infrastructure maintenance, and high-quality service delivery to both internal teams and customers. The Analyst plays a key role in maintaining service availability, physical security, and operational excellence across the data centre., Infrastructure Deployment & Hardware Management

• Perform rack and stack activities, including installing, relocating, and decommissioning servers, networking equipment, and storage systems.
• Execute patching requests across copper and fibre infrastructure, ensuring clean, accurate, and standards-compliant cable management.
• Conduct fibre and copper cable fault-finding to diagnose and resolve connectivity issues.
• Carry out basic equipment, cabinet, and patching audits to ensure accurate asset and connectivity records.
• Manage media-handling duties such as tape swaps, logging, and secure media movements.

Operational Support & Service Delivery

• Respond to and complete remote hands requests for customers and internal engineering teams.
• Support incident resolution by performing onsite diagnostics, troubleshooting, and hands-on intervention in collaboration with support teams.
• Assist with change requests, ensuring all work is performed safely, accurately, and within approved windows.
• Contribute to project-related activities, including new deployments, infrastructure upgrades, and hardware migrations.
• Provide professional customer service through proactive communication, timely updates, and high-quality operational support.
• Provide out-of-hours ticket and customer management for non-staffed sites within the group, ensuring service continuity and appropriate escalation.
• Deliver remote hands support for additional data centre locations as required or organise the call-out of a suitable engineer when local staff are unavailable.

Connectivity & Cabling Management

• Provision, test, and document cross-connects between customer cabinets, network providers, and internal services.
• Maintain structured cabling systems and ensure consistent standards for labelling, routing, and documentation.

Monitoring & Facilities Support

• Conduct out-of-hours Building Management System (BMS) monitoring, ensuring environmental conditions remain stable and responding promptly to alerts. Escalating to on call engineer any alerts that can’t be dealt with onsite staff.
• Assist facilities engineers with weekly fire system testing.
• Support cabinet security processes, including access verification, audit activities, and adherence to physical security policies.

Health, Safety & Compliance

• Act as a trained Fire Warden, participating in fire drills, safety checks, and emergency procedures.
• Serve as a First Aider, providing initial response to onsite incidents and ensuring staff and visitor safety.
• Maintain compliance with all health, safety, operational, and security standards across the data centre., * Join a PE-backed scale-up with significant growth momentum and a strong delivery pipeline.
• Lead complex, high-value projects at the heart of Europe’s data centre expansion.
• Work alongside industry leaders who combine deep technical expertise with a delivery mindset.
• Shape standards, systems, and teams that will define the next phase of our growth.
• Be part of a culture that values accountability, excellence, continuous development and progress.

Essential

• Strong understanding of data centre infrastructure, including power, cooling, structured cabling, and networking fundamentals.
• Hands-on experience with hardware installation, diagnostics, and cable fault-finding.
• Excellent problem-solving skills with a high level of attention to detail.
• Strong customer service skills with clear written and verbal communication.
• Ability to work in a physically demanding environment and comply with strict safety processes.
• Willingness to work shifts, including nights, weekends, and on-call rotations as required., * Reliable, proactive, and able to work independently or as part of a team.
• Calm under pressure, with a structured approach to incidents and operational tasks.
• Committed to maintaining high standards of professionalism, safety, and service quality.

Stellanor is the fastest growing, private equity-backed data center business, headquartered in London and led by industry experts with proven track records. With significant investment and a strong delivery pipeline across the UK, Ireland and Nordics, we are building a world-class team to execute at scale and deliver the next generation of digital infrastructure.