Data Centre Engineer

• Execute day-to-day change control management, incident response, fault finding, and escalation in line with agreed SLAs.
• Perform Moves, Adds & Changes (MAC), racking, stacking, patching, and decommissioning of server and network hardware.
• Manage, track, and maintain accurate inventory records of all Data Centre assets and infrastructure documentation.
• Supervise and escort third-party vendors and external contractors on-site.
• Plan and implement IT hardware installations and structured cabling work adhering strictly to site standards and approved processes.
• Work closely with facilities providers to ensure governance, site maintenance, and maximum energy efficiency.
• Ensure full compliance with all Client and Support Services Health & Safety, Quality, and Data Centre Security procedures.

• Proven hands-on experience in a similar Data Centre or high-risk operational environment.
• Sound knowledge of IT infrastructure technologies, structured cabling, and networking concepts.
• Experience with basic server configuration (e.g., iDRAC, iLO), fault finding, and hardware maintenance.
• Strong attention to detail, reliability, and the ability to work on own initiative as well as unsupervised within a shift team.
• Excellent written and verbal communication skills across all organisational levels.
• Ability to work a continuous 24x7x365 rotating shift pattern under pressure.

Preferred

• Experience using ITSM ticketing platforms (e.g., ServiceNow, Remedy) and DCIM tools/standards.
• Competency in MS Office and service delivery/helpdesk applications.
• Previous experience operating within enterprise or corporate financial data centre environments.