Senior Knowledge Management Engineer (TS)

Koniag Services, Inc.
United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours

Tech stack

Microsoft Access Microsoft Excel Microsoft Windows Data Analysis Confluence JIRA Big Data Cloud Computing Software Documentation CompTIA Security+ Cyber Security Information Systems
+16 more
System Configuration Data Governance Data Integrity Knowledge Management Microsoft Office Pivot Tables Microsoft PowerPoint Power BI Microsoft SharePoint Systems Integration Workflow Management Systems Office365 Reliability of Systems SC Clearance Information Technology Atlassian Tools

Job description

The position requires a highly organized, motivated, and technically proficient professional to serve as the lead administrator and engineer for enterprise collaboration and knowledge management platforms - including JIRA, Confluence, and SharePoint, within a DISA/DoW environment. The individual will act as the central point of contact for knowledge management and data oversight within the directorate, responsible for architecting, configuring, securing, and optimizing these platforms to ensure data integrity, accessibility, and operational effectiveness. This role combines the responsibilities of a Knowledge Manager, Business Analyst, and platform engineer, requiring a balance of strong analytical capability and hands-on technical expertise to support mission execution, enable effective information sharing, and deliver executive-level reporting while ensuring systems remain both technically robust and user-focused., * Platform Administration & Engineering: Administer, configure, and optimize JIRA, Confluence, and SharePoint environments, including workflow design, automation, permission models, and SharePoint site architecture to ensure performance, scalability, and usability.

  • Governance, Security & Compliance: Enforce data governance, access controls, and cybersecurity requirements in alignment with DoD policies (including DoD 8570/IAT Level II), ensuring data integrity, system security, and proper lifecycle management.
  • Knowledge Management & Content Strategy: Develop and maintain structured knowledge repositories, collaboration frameworks, and documentation standards; curate and manage content across platforms to promote information sharing, user engagement, and organizational learning.
  • Data Analysis, Reporting & Visualization: Design and deliver dashboards, reports, and executive-level views (e.g., Power BI or similar tools); analyze data to identify trends and provide actionable insights to support mission and business decisions.
  • Process Optimization & Integration: Identify and implement automation, system integrations, and workflow improvements to enhance efficiency, streamline operations, and drive platform adoption across the organization.
  • User Support, Training & Collaboration: Provide Tier 2/3 support, develop training materials, and lead user enablement efforts; collaborate with cross-functional teams and effectively communicate insights to both technical staff and senior leadership.

Requirements

  • Active Top-Secret clearance with SCI or TS and the ability to obtain SCI or higher.
  • BS/BA in Computer Science, Information Systems, Engineering, Business, Program Management, or related discipline (experience may be submitted in lieu of a degree)
  • CompTIA Security+ (CE) - REQUIRED

  • (DoD 8570 IAT Level II compliance)

Microsoft Office Specialist: Associate

Managing Jira Projects for Cloud

Jira Administration for Cloud

Managing Jira Projects for Cloud

Confluence Essentials

Microsoft Office Specialist: Expert (Office 2019)

Demonstrated experience administering and configuring JIRA, Confluence, and SharePoint

Strong understanding of knowledge management principles, data governance, and collaboration frameworks.

Experience supporting executive-level reporting, dashboards, and briefings.

Proficiency in Microsoft 365 tools, including Excel (pivot tables and data analysis functions), Access, and Power Point.

Experience with data visualization and reporting tools (e.g., Power BI or similar).

Strong analytical skills with the ability to interpret complex datasets and translate insights into actionable outcomes.

Excellent communication skills and presentation skills, with the ability to engage both technical and senior leadership audiences.

Detail-oriented with a focus on data integrity, accuracy, and system reliability.

Highly Preferred Qualifications:

  • MS/MA in Computer Science, Information Systems, Engineering, Business, Program Management, or related discipline.
  • Project Management Professional (PMP) Certification
  • Microsoft Office Specialist: Expert (Microsoft 365 Apps)
  • Microsoft Certified: Power BI Data Analyst Associate
  • Atlassian Certified Expert
  • Confluence Administration for Cloud

Benefits & conditions

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

About the company

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com

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