Service Coordinator - HVAC - Data Centers

XNRGY Climate Systems
Mesa, AZ, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$60,000.0 - $70,000.0
Working hours
Regular working hours
Languages
Spanish, French
Job source

Tech stack

Microsoft Excel Microsoft Outlook Data Centers Microsoft Office

Job description

XNRGY Climate Solutions is seeking a highly organized and proactive Service Coordinator to support our growing Field Service team. In this role, you will coordinate start-ups, commissioning activities, service requests, rework, and technician readiness for mission-critical data center projects. Working closely with Project Managers, Engineering, Manufacturing, Logistics, and Field Service teams, you will help ensure projects stay on schedule while delivering an exceptional customer experience., * Coordinate incoming service requests, warranty claims, parts, and documentation requests.

  • Support start-up and commissioning activities by tracking schedules, documentation, and project readiness.
  • Coordinate with Engineering, Manufacturing, Purchasing, Logistics, and Quality teams to resolve issues.
  • Track rework items, punch lists, parts availability, and project completion.
  • Partner with Workforce Management to coordinate technician travel, site readiness, and deployment.
  • Prepare project updates, maintain service dashboards, and communicate status to internal stakeholders.
  • Escalate scheduling, documentation, or material issues that could impact project timelines.

Requirements

  • 3-5 years of experience in service coordination, project coordination, customer support, or operations within HVAC, manufacturing, construction, or industrial environments.
  • Experience using ERP, CRM, or service management software.
  • Strong organizational, communication, and multitasking skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficient with Microsoft Office, including Excel and Outlook.
  • Willingness to travel occasionally to customer sites as needed.
  • Experience supporting field service or commissioning teams is preferred.
  • Spanish or French is a plus but not required.

Benefits & conditions

Join XNRGY Climate Solutions and help support the commissioning of advanced cooling systems powering the next generation of AI and mission-critical data centers across North America.

Pay: $60,000.00 - $70,000.00 per year

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