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GCP System Engineer

WorkNovas LLC
Issaquah, WA, United States
2 months ago
Apply on www.careerjet.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$62,400.0 - $166,400.0
Working hours
Regular working hours
Job source
www.careerjet.com

Tech stack

Artificial Intelligence Systems Engineering Automation of Tests Cloud Computing Computer Telephony Integration Data Mapping Data Security Simple Object Access Protocol (SOAP) Data Logging

Job description

As a QA Automation Engineer, you will play a crucial role in shaping the future of AI systems by designing and implementing automated testing solutions. Your expertise will directl…

  • 1 day ago

Requirements

  • 12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment.
  • Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES).
  • Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic.
  • Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system.
  • Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols.
  • Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com
Prepare application

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