OpenShift Platform Engineer

AgreeYa is a global Systems Integrator and is seeking an experienced OpenShift Platform Engineer to join our OpenShift platform team on a contract basis, providing critical backfill support. The role focuses on the operational management, support, and continuous improvement of our enterprise OpenShift platform running on x86 infrastructure, within a highly regulated financial services environment.

The successful candidate will be hands-on, operationally strong, and proactive, with a solid SRE mindset to enhance platform reliability, performance, and user experience for internal application teams.

Job Responsibilities

• Manage and support Red Hat OpenShift clusters hosted on x86 infrastructure.
• Provide day-to-day operational support for the OpenShift platform, ensuring high availability and performance and BAU maintenance.
• Implement and enhance automation across platform operations (provisioning, scaling, patching, incident response).
• Maintain and improve platform reliability, observability, and resilience using SRE principles.
• Contribute to incident, problem, and change management processes in line with regulated environment standards.
• Partner with application teams to support onboarding, troubleshooting, and platform usage.
• Diagnose and resolve complex platform and application issues across the stack (compute, storage, networking, containers).
• Work closely with infrastructure teams supporting VMware virtualised environments.
• Ensure compliance with security, audit, and regulatory requirements.
• Produce and maintain clear technical documentation and operational runbooks.

• Proven experience managing OpenShift on x86-based infrastructure & container technologies.
• Strong focus on incident management, root cause analysis, and recovery.
• Experience working with VMware vSphere / virtualised infrastructure environments.
• Strong troubleshooting skills across:
• Networking
• Storage
• Container orchestration
• Platform performance
• Demonstrable experience in production operations & support environments
• Experience supporting internal application teams consuming platform services.
• Ability to work under pressure in critical service environments.
• Experience with automation tools (e.g., Ansible, Terraform, scripting).
• Competence in at least one scripting/programming language (e.g., Python, Bash, Go).
• Familiarity with CI/CD pipelines and DevOps tooling.

Domain Experience

• Proven experience working within financial services or similarly regulated environments.
• Strong understanding of:
• Governance, risk, and compliance requirements
• Change control and audit practices
• Secure platform operations

Desirable Skills

• Exposure to SRE practices (SLIs/SLOs, error budgets, observability).
• Experience with monitoring and logging tools
• Familiarity with hybrid or multi-cloud environments.
• Knowledge of security best practices in container platforms.
• Red Hat certifications (e.g., RHCSA, RHCE, OpenShift certification) are advantageous.

Soft Skills

• Strong collaboration and communication skills.
• Ability to work with cross-functional teams (platform, infrastructure, applications).
• Proactive mindset with a focus on continuous improvement.
• Strong analytical and problem-solving ability., * Hands-on, “get things done” operator.
• Strong ownership and accountability.
• Customer-focused, supporting internal platform users (application teams).
• SRE mindset - focused on improving reliability, reducing toil, and automating repetitive tasks.

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance, * Dental insurance
• Health insurance
• Vision insurance

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at www.agreeya.com for more information.