School Technology Specialist

Hampton City Schools

Hampton, VA, United States

2 months ago

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Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Compensation

$45,760.0 - $76,024.0

Working hours

Regular working hours

Job source

Computer Equipment Information Technology Interactive Whiteboards

Provides end-user support to HCS staff and students on a variety of computer hardware, software, and peripherals to include laptops, desktops, projectors, interactive whiteboards, and phones.
Assists HCS staff in troubleshooting a variety of electronic problems.
Assists IT staff in diagnosing and resolving network problems.
Installs and updates computer hardware and software.
Contributes to various warehouse-based projects, including inventory, new computer preparation and setup, and equipment auctions.
Temporarily fulfills roles of absent IT staff when appropriate.
Maintains electronic records of work orders, inventory, and tasks.
Organizes equipment in schools to maximize space, efficiency, and productivity of staff and students.
Collaborates with other IT staff on relevant group tasks.
Provides phone-based remote technical support for HCS families and staff.
All other related duties as assigned.

High School Diploma or GED. Post-secondary education preferred.
Previous experience with in-person technology support for end-users. Support in educational environments is preferred.
Valid driver’s license. Clean driving record preferred.
Ability to learn to use computer systems appropriate to tasks.
Ability to stand for long periods of time.
Ability to lift up to 50 lbs and push/pull carts, dollies, and pallet jacks.
Ability to communicate clearly and positively, both verbally and in writing.
Ability to organize and prioritize multiple daily tasks.
Ability to collaborate positively with other staff.