Electricity Data Coordinator (12 Months Fixed Term)

GTC, part of the BUUK Infrastructure Group, are looking for Electricity Data Coordinator (12 Months Fixed Term) who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

Purpose of this role

To provide administrative support to UMSO and MPAN department.

Your key responsibilities are

In this role you will be responsible for coordinating projects by engaging with customers, internally and externally, to ensure projects are progressed efficiently and within agreed timescales.

The work will be of a clerical, administrative nature with technical and industry content based in a Hybrid working environment.

General administration, including managing mailboxes to ensure requests are logged and enquiries are responded to within timescales.

To understand and follow industry requirements.

Create Purchase orders.

To assist the team with issuing requests within SLA (Service Level Agreement).

Maintain good level of performance and productivity.

To process quotation requests to ensure the customers requirement is accurately actioned and issued within SLA.

To assist the team with generating MPANS (Metering Point Administration Number) and Data Flows in line with company procedures.

To assist the team with application of Unmetered Supply Certificates, including inventory changes and change of ownership.

Liaise with customers and GTC departments to resolve queries and escalate when required.

Any other duties as required by the Electricity Data Manager / Electricity Data Team Leader.

Office Experience.

Customer service.

Abilities/Skills

IT literacy with proficiency in MS Word, Excel and PowerPoint.

Highly organised.

Ability to manage workload and ensure deadlines are met.

Resilient.

Attention to detail.

Remains calm under pressure.

Excellent communication skills- verbal, written and numerate.

A good and consistent telephone manner is required.

Desirable

NVQ Level 2 business and administration or equivalent.

GIS, LOCUS, Data Flow Web, ECOES knowledge.

Industry Experience.

What can you expect from us

Cost of living annual pay review.

Company pension contributions up to 10% if employees contribute 5%.

33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure., BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.