Technical Team Lead

The Technical Team Lead is responsible for the leadership, development and wellbeing of an internal team of technical specialists. This role ensures the team is motivated, supported and performing at a high standard by managing workloads, day-to-day operations, HR processes, performance management and personal development.

While the manager works closely with Delivery and Product teams, the focus is on people leadership, operational effectiveness and building a positive, healthy team environment, not on project delivery ownership.

The Technical Team Manager acts as the central point for coaching, team structure, capability development and general management, ensuring the team are equipped and supported to deliver their best work., * Provide clear, compassionate people leadership that supports team morale and engagement.

• Conduct regular 1-2-1 meetings focused on wellbeing, development, performance and objectives.
• Manage HR responsibilities including performance reviews, absence management, return-to-work meetings and probation reviews.
• Support pastoral care needs, promoting wellbeing and providing a psychologically safe environment.
• Oversee workload management, capacity planning and prioritisation to maintain balance and avoid overload.
• Maintain visibility of team tasks, work pipelines and skill utilisation.
• Drive training, upskilling and career development through structured PDPs.
• Mentor and coach technical staff to encourage confidence, growth and capability building.
• Support recruitment activities including role definition, interviewing and onboarding.
• Foster an inclusive, collaborative and positive team culture, addressing issues proactively.
• Ensure adherence to internal policies, engineering standards and governance processes.
• Collaborate with Head of Department, Delivery Leads, and peers to ensure internal alignment.
• Provide clear reporting on team performance, capacity, risks and wellbeing trends.
• Encourage knowledge sharing, cross-training and continuous improvement within the team.
• Model SCC values and lead by example with professionalism and integrity.

• Experience managing or leading internal technical teams.
• Strong people-management skills with ability to support, motivate and develop individuals.
• Comfortable handling HR processes with professionalism and confidentiality.
• Excellent communication skills suited to technical and non-technical audiences.
• High emotional intelligence with ability to identify wellbeing issues early.
• Strong organisational skills and ability to manage multiple responsibilities.
• Understanding of software engineering, cloud, AI or technical environments (not necessarily hands-on).
• Ability to build trust and credibility with internal teams and leadership.
• Commitment to fostering a positive team environment with high engagement.
• Experience using HR, communication and task management tools.
• Strong conflict-resolution and interpersonal skills.
• Ability to identify gaps in skills, process or morale and take action.
• Ability to maintain confidentiality and demonstrate discretion.
• Alignment to SCC values and behaviours.

Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm, Monday - Friday Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe’s largest privately-owned IT Company

SCC is Europe’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling. Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/ Sustainability at SCC - https://www.scc.com/sustainability-at-scc/ Life at SCC - https://www.linkedin.com/company/scc/life Review for SCC Review for SCC, Birmingham, ENG Review for Technical Lead at SCC Review for Technical Lead at SCC, Birmingham, ENG