Design Engineer

• Develop and design custom products within customer-based parameters
• Develop improvements to existing products
• Provide technical support to sales team members and customers
• Responsible for knowing Echo’s product lines, in-house manufacturing abilities and how products are used
• Understand and comply with Echo’s Quality Policy while continually looking to improve upon the quality of the company

• Adhere to a collaborative, cross-functional team environment

• Design (70%)

o Analyze opportunities to determine if customer requirements can be met

o Design products and develop solutions that meet customer requirements

o Support across multiple departments during product development and launch

o Resolve cases related to opportunities and products

o Use Salesforce CRM to manage and document information related to opportunities

o Meet or exceed individual and departmental goals and metrics to include, but not limited to, 1st pass rating, productivity standards, time-based metrics

o Develop and execute test plans based on project needs

o Understand and use various pieces of lab equipment for part validation

• Customer Service (20%)

o Present the best first impression possible to our customers in accordance with the Echo Way

o Assist sales team members and customers as needed in answering technical questions about products, capabilities, specifications, or other specific inquiries on current, future, or past orders

o Safeguard customer property sent as samples to include intellectual property, drawings, and prints

o Work with engineering team members to ensure production is completed in a timely manner

• Research and Development (10%)

Seek and develop new and improved materials, tools, and production methods to

o produce current and future products and add new capabilities to the company

o R&D improvements will add new products, reduce costs, increase efficiency, enhance quality, and enhance customer satisfaction

• Bachelor’s Degree in Engineering or a technical field required
• Minimum of 3 years in design or related field
• Minimum of 2 years experience using design software such as SolidWorks or similar 3D modeling software
• Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Experience using a CRM such as Salesforce
• Willingness to travel domestically up to 10% for customer and operation site visits.

Additional Preferences

• Knowledge of coatings and finishes
• Knowledge and experience with manufacturing processes (injection molding, compression molding, extrusion, die cutting, converting)
• Knowledge and experience of Geometric Dimensioning and Tolerancing (GD&T) and tolerance stacks
• Knowledge of materials, specifically thermoplastics, elastomers, foams, adhesive tapes
• Knowledge and experience with 3D printing technologies (SLS,SLA, Polyjet, FDM)
• Knowledge and experience in automotive, heavy machinery, and metal finishing industries

Competencies

• High personal motivation, goal oriented, and able to work independently
• Strong organization, planning, and time management skills
• Must be able to effectively manage multiple projects simultaneously
• Must be able to operate at a fast pace and successfully cope with change
• Strong collaboration and customer-oriented mindset
• Excellent written and verbal communication skills
• Strong problem solving and analytical skills
• Strong work ethic

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Health savings account
• Dental insurance
• Wellness program, * Traditional and HSA medical, dental, and vision insurance
• 401(k) Retirement program
• Financially incentivized Wellness program
• Vacation and personal time off
• Philanthropic opportunities
• Bonus eligibility